Sorry to jump in here. Some background: I teach physics but with a strong IT background.
We have jumped from SIMS to Serco at the start of this year, and to say it's a mess is a polite way of called s@@t poo-poo. However I need some help / advice.
I imagine that Serco is sold as a blank canvas and that our IT set up what we desire (with the help of Serco). So either it's gone very wrong for us or we have not paid the neccessary consultancy fees.
At present, from a teachers perspective the system is next to useless for managing behaviour / event, for example:
1) If we set C2 events, we can not go back and ammend if the student came to detention or not, ditto C3 and C4 -- surely this can not be the case??
2) There is no way that I as a class teacher can get a list of the events I have created, other than for ny form group -- again surely not the case??
3) I can not see the attendance of my form other than in the Main window -- I can not see if they have been missing a certain period every day / week
I assume that these can be configured, but now nearly 2 months in and we still dont have them resolved.
Questions:
a) Are these things configurable?
b) If so, would someone be willing to contact me off list and speak to our IT staff before someone goes Postal?
Sorry to go off on one, but this is soooo infurating.
Cheers
Glen Gilchrist