Danny11717

That is perfectly fine. Does this give you an exact number of computers in that format telling you the operating system and operating system version or will this print out one by one?

Hi @Norphy I am trying to find the amount of enabled computers on the AD with the OS versions.

Hi Everyone, I have got myself stuck on a bit of a problem. I need to run a script to count all of the computers in the AD that are enabled with their OS build. I have tried to search far and wide for the script but it is so specific I can only find the script for enabled computers on the AD and that is it. I just want to be careful and not to accidentally delete something.

Hi Everyone I just wanted to update you that this has now been resolved. I have now forced it to change subnets and it now works just fine. It seems that the network switch it was connected to orginally was not responding to my changes when I was making them on the platform but this is all fine now.

@MatthewL here are the screenshots of me connecting to the IP phone and then the IP tannoy. the phone and the tannoy are on the same vlan but from what I can see theyre on a different subnet which is weird.

When I was told to facotry reset it from the company I have done this and it grabs a new IP address from DHCP automatically. I believe I have tried the old IP address it had but I still get the same issue the requested URL could not be retrieved error which is very strange becuase I used to be able to connect to it by typing in the I paddress. I can connect to all the other phones on the network on my laptop but for some reason not this system. [h=2][/h]

Hi, I have been working on an issue since forever. This IP tannoy speaker connects to the network through DHCP and when I type this into my search bar this gives me an error connecting to it and it just refuses the connection every time. I have no idea why this is because it was working before when it had a different IP address in the same subnet but now it is just like it is acting by itself. Has anyone got any idea what could be the problem? I have been working on this issue for nearly a week and I am out of ideas as of why this is just being rogue.

It was the follow you print that disappeared but all of the other printers in the mobility print were discoverable and could be enabled. It was very weird especially on the first day back in the office. These things happen and that is why we are paid to fix it I guess lol.

Hi @alanmorris thanks for this. I have uninstalled it and reinstalled the software back onto the software to clear the issue and made sure that the follow you print was then discoverable again and this has worked. This could have been a combination of things before the christmas break. I did update the windows server before I left for the break and when I came back I also updated papercut when I came back to the office so it could have been multiple of things that could have suddenly caused it to stop working. Thankfully the panic is over and everything is working as it should again and I will keep this in mind about the 4am scheduling.

*UPDATE* I have had a look deeper into the server and checked pretty much everything. I reinstalled the mobility print and checked the settings in paper cut and it has reappeared again. It was a very strange little bug that still to this very moment I am unsure what has caused it.

Hi, I have the new mobility print all setup and migrated and all chrome devices are version 114+. The main problem I have managed to see is in the actual windows server on the mobility print software that is supposed to have it. I used to have this enabled and this was there and everyone could print using the follow me print on chrome but for some odd reason when I updated the papercut software for the server to 24.1.2 it is now no longer there and it is not enabled. For a temporary fix I have had to enable all the printers on the mobility print to be discoverable so that they can print from chrome on the chromebooks but it is not the most ideal solution for everyone.

Hi The printer is there and on Windows you can add it. The issue is mainly to do with Chrome and printing from there. The follow you mobility print has completely disappeared after updating and going onto the mobility print application on the server also confirms that there is no more follow you print and only the printers are there.

Hi, it has had one job that was cancelled on the 3rd of January and that was it. apart from that it has had no jobs being logged.

Hi @TechMonkey I have navigated to the server and I can confirm that it is all there and setup. for some reason it is set to be available from 04:00 - 04:01 but I have set this to be available to always but still no joy.

Hi, I am completely defeated at the moment with paper cut. I have recently updated the papercut server on Friday and went home where everything was working fine and happily and today I have come to the office to find out that the Follow you option when you go to print a document has completely disappeared! (Which is very typical for the first day back with teachers wanting to print out lesson plans) I have checked all the settings in papercut to make sure that something just wasn't ticked but everything is setup perfectly to work. the browser extension is also setup perfectly fine but still no joy. I have tried to google the answer but it is just a unique issue I cannot really get a helpguide to run me through the problem I am having which is so bizarre. Are there any papercut experts that could help me out?

Hi, I am not sure if anyone has had experience with this one or not but I am trying to remotely connect to a DrayTek router that is in a different location to our school because this controls the preschools wifi and I need to update firmware of the router to keep the network secure. It is connected to a VPN on our smoothwall so it has a remote IP and everything but I am not sure what I am missing because I am unable to reach it when I type it in. If anyone has any idea of how I could connect to the DrayTek router remotely that would be great because I am getting slightly desperate on needing to connect to this and the previous technician that installed this has only got the pre shared key documented on the google doc and nothing else on how to connect.

Ok thank you. When I see them next I will have a check for this and run this through with them. Thank you for the help.

Hi, Just had a check and the user is set in the right groups in the Google AD so that is one box ticked. I have tested it with my login on the chromebook and this is working fine when I search up the website he is trying to access so I am sure it is just his account that is having the problem. We are using both Smoothwall cloud filter and we have a an on premises Smoothwall firewall as well.

Hi, The user is currently logging into a chromebook when the block is happening. I can check both directories on Google and the windows AD so everything matches.

Hi, Can someone please help me from this torture on how to simply add someone to a group so that they are not getting Unauthenticated IP block from smoothwall? I have a supply teacher that recently joined us that needs to access websites for lessons but I haven't had the best of luck to do this. I have searched far and wide through the options in the firewall but I can't seem to find what I am looking for. Also smoothwall support haven't been really helpful with me and are just sending help guides rather than telling me what tab and option I need to click on to get to the right area :/ it doesn't help either when your dyslexic and having to read countless help guides just to find out that all it is doing is explaining what certain things are and not exactly what I am looking for.

Hi, Thank you so much for the help this has really helped me.

Hi, I was wondering if anyone knows if they have enabled a setting that requires users to type their username to login into the devices rather than their accounts being stored on the login screen. We have chromebooks that have about 20 accounts that have signed in on the device and you can see every single one and try to login into it. The reason why I want to turn this off is to prevent users from trying to brute force into accounts that have signed in on the chromebook previously/ locking out users after many incorrect login attempts. Also I could imagine with all the accounts that are being stored on the login screen is slowing down the chromebooks as well because what they have to load when they start up and load on the sign in screen.

Hi @broadid it is literally called Access Control by Impro technology. They do provide a good cloud option but sadly I have recently joined so they are running the EOL version of the software. It is a SQL database though and I have worked with Paxton before which I think is way easier than Access control is but I am hanging in there for learning and getting it resolved.

Hi, I was wondering if anyone has used Access control and knows how to help. I was using Access control last night because I needed to create a ID badge for someone becuase they lost theirs while at work. I then couldn't get the ID card programmed into the system and I decided to leave for the day and revisit this the next day. Well I came into the office today and I have discovered that the software has crashed and now I am unable to connect to the database AT ALL and this is incredibly fraustrating. Does anyone know how to fix this problem. I have gone through accessing all the other pieces of software using the username and password that worked orginally and now this is not working at all and now it no longer wants to work.

Thanks for this. I will look into this for sure and see what they can do in terms for support.