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That's interesting Scrumpy, ours only had 1 year warranty. I have actually spoken to an account manager at Dell now and while they pushed back that there's no manufacturing defect (it is more of a design flaw), they want my case numbers and hopefully I can get a discounted extended warranty out of them. Honestly they feel really naff and cheap anyway, I would definitely have chosen something else to be staff devices given the choice.

Hi everyone We have a large batch of Dell Vostro 3520s bought by a predecessor that are one by one failing with the right hinge tearing out of the screen, currently a quarter of all units by the end of the 1 year warranty. Some googling suggests that this is a very widely known issue, but I was wondering if anyone has been able to get anything out of Dell over this? So far radio silence from the account manager at Dell I've emailed, I'm sure I remember talking to regional Edu reps at some point (though that could have been HP) Many thanks! 🥐

For future readers, the response I had back from BSL was that they'd applied to be a reseller and got rejected

Thank you Michael, I've had a response from their accounts team now and will see how it goes.

Hi all I've been asked to commission a new Mac suite on a budget and as I understand it Mosyle is popular and we already have iPads on the free tier. Does anyone have a recommendation for a reseller? I saw a list on another thread so I went to Insight UK but they said they don't supply it and my account manager at BSL said he's going to check if it's something they supply.. Additionally, does anyone know of anywhere that will install and configure it as a service? I'm not afraid to get my hands dirty, but we're already fully committed with other projects this summer.. Thanks!

That's really helpful, thank you! I'm interested in if anyone else has success with it, I have reached out to the contacts that I have but none of their schools are running Intune yet..

Thanks for the quick reply psydii Ok, that helps a bit. I hope you don't mind some further questions? - so you don't do OneDrive known folder redirection for students? - are you using the Shared Device and Education Policies, local storage off? - For the latter, are you using hybrid joined with Intune still, or vanillia AD and GPO? I was thinking I'd have to go Hybrid because of software deployment.. Thanks!

Hi everyone Longtime lurker, first time poster (well, this account, I've long since lost my last one..) I'm in the process of getting a Azure-only student Intune deployment hammered out for our ICT suites for reimaging over the summer and wanted a sanity check.. Our environment currently is Google Workspace with onprem AD, other than staff laptops that are already Azure/Intune and working fine. Most depts are using Google Classroom for everything, with students uploading and downloading as necessary, but some things like Python need local folders to work. I'm testing with W11 #1 insanity - I've been trying to avoid OneDrive for students as we're not a Microsoft site, but I ​_cannot_​ get Mapped Drives to work properly with Shared Device enabled. It seems that if the profile is deleted, Intune just gives up mapping it next time. I'm using the templates (due to the below) #2 insanity - am I right in thinking that for scripts to run against a user they need to have access to the engine (cmd or powershell) enabled, unlike with GPOs? #3 insanity - it just seems to ignore my user group assigned policies, is that normal? I've read that Microsoft have said it can take hours for some settings to apply and it's best to apply them to computer groups if it's sensitive? Is anyone using Shared Devices successfully in their schools with students? If so, what's your model for it? Am I better throwing in the towel and going Hybrid Joined? Thanks in advance!