Hi everyone,
I'm reaching out for some assistance with an issue we're facing with the iPads at our school.
Here's a breakdown of the problem:
Devices: iPad 8th generation (MYL92B/A)
Management: Dual-managed with Apple School Manager and Meraki
OS: iOS 14.2
Issue: Video recording abruptly stops after a second, regardless of the app (native camera or OneDrive). We suspect the cache might be overflowing.
We've tried:
Recording with different apps (no improvement)
Erasing the device from Meraki and starting over (no improvment)
Forcing an OS update via Meraki (Never gets picked up by the iPad)
Our request:
If anyone has encountered a similar issue or has any insights on how to resolve this recording problem, we'd greatly appreciate your help.
Thanks in advance for your time and support!