Good morning
We have 4 or 5 tutor groups out of 30 where iSams doesn't show the 'yes' 'no' or 'late' option next to a few of the students. There doesn't seem to be any pattern to who the affected students are.
I've attached a screenshot, so you can see all the students in the tutor group are listed, but 3 of them don't have any buttons to click and mark them in or absent. Clicking 'mark all present' just marks in the ones with the 'yes' 'no' 'late'
Any ideas what may be causing this? We logged it with iSams but they escalated it to someone on a bank holiday break so are still waiting for them to start looking into it.
