Hello
Any help will be greatly appreciated, the admin department are breathing down my neck about this.
We have set up a scan to email on a canon printer using an office 365 SMTP server, when the scanned document is sent; the printer says authentication error.
When i test the SMTP connection in the canon admin console i get this:
SMTP authentication (SMTP AUTH) error. Check that [user Name], [Password], and the other settings for [sMTP Authentication (SMTP AUTH)] in Authentication/Encryption Settings are correct.
Please help
Thank you