Hoping that somebody can help me with this...
It seems that when I message parents who have more than one child at our school, even though I have sent the message to the contacts of a specific pupil or specific year group, it doesn't show for which of their children the message is related to.
What I want is to be able to tag the relevant pupil in the message so that the parent knows which of their children the message is for i.e. generic self-isolating letter sent to parents.
For some reason when I go into send general message I don't have the Pupil/Student Data Items button for me to be able to do so. I only have the School Data Item button,
What I also don't have is a template button so that I can choose another template which may contain this Item button.
Any help would be much appreciated.