ITGuys1997

Hi, Thanks for this, they use office 2019 so capita recommended setting outlook as default but that doesn't seem to help at all. Cheers for the idea though. I could try setting chrome as the default to get around it maybe.

Hi All, I hope someone can help, Within the Student - Teacher view in SIMS, parent email addresses are shown as links which should open the configured email client when clicked. However when staff try to click on these links a yellow circle with an exclamation mark in it appears in the bottom left of the page and says 'Mail Client is not configured' Capita advised us to set outlook 2019 as the default mail app but that hasn't worked. I have also reinstalled office as advised but no change. Capita then just tell you go and speak with Microsoft but when I did, they haven't got a clue either because why would they???!!! The only other suggestion Capita have is that some reg keys may be missing...but they don't give any indication of which ones... Cheers, Dan

Hi Guys! Im Dan, I work at a school in Essex. 1500 students, 500+ PCs and about 8 Servers! All windows!