ccattell

Hi @plock, I am just round the corner from you, are the switches in fully working order? Thanks, C

IT Support Technician - John Madejski Academy, Reading Salary 15k to 18k (depending on experience) John Madejski Academy is a state of the art Secondary School and 6th Form College, utilising the latest Microsoft and Cisco technology. We are currently looking to recruit an IT Support Technician to join our talented and experienced IT team. You will be College or University educated with IT-specific qualifications, having a minimum of 2 years exposure within an IT support environment. Experience of IT support in an educational setting as well as Microsoft qualifications would be desirable. Excellent customer service skills are essential. The post holder will interact on a daily basis with Academy staff and students and will be expected to establish a productive, helpful and professional relationship. Please email CV to [email protected] Job Description The IT Support Technician is responsible for resolving or escalating helpdesk requests in addition to administrative/documentation duties. Typical 1st line support tasks include repairing/upgrading: • PCs/laptops • Printers • Projectors • IP Phones • Interactive White Boards The objective is to provide uninterrupted service to all IT facilities while striving for optimum operative status to the benefit of the user (staff/students). Primary Responsibilities: • Work through IT helpdesk tickets (in accordance to priorities) • Maintain existing Infrastructure; monitoring and upgrading as required. • Configure, test and support software (existing/new additions/updates) • Continuously monitor network alarms and respond as necessary • Maintain/Administrate the Virtual Learning Environment and JMA web site • Support Active Directory – User creation, DHCP, DNS, GPO, etc • Configure rules for the web filter/firewall • Run, and inspect Backup data routines • Proactively check laptops/PC’s and repair/upgrade as required. • Repair and install network, audio, and VGA ports – including cabling • Maintain plasma/LED screens, and associated software

ICT Technician - John Madejski Academy. Six-month, fixed-term contract. We are looking for an ICT technician to help out for 6 months, Windows server experience is essential. Ignore the closing and interview date, the closing date is now May 20th. Original Advert: The John Madejski academy are currently seeking to recruit an ICT support Technician on a six month, fixed-term contract. The John Madejski Academy is a state-of-the-art, purpose-built school striving to provide an exciting and creative learning environment for the young people of Reading. We require an enthusiastic, self-motivated ICT support technician to assist in the maintenance and support of computer and network components within a large educational facility. Candidates must have at least 18 months experience in a support environment. The ability to diagnose hardware/software faults and solve technical/application problems is critical. For further information including a job description please visit the staff vacancies page of our website John Madejski Academy : Staff Vacancies [near the bottom of the page] or call Julie Godfrey on 0118 9370200. Salary: negotiable, dependent upon experience

We allow staff direct access out as the Bloxx filter can get slow at times, and we use local profiles with redirection as the performance is much better, especially on wireless!

We used to have a problem with students pulling out network cables which stopped the user GPO from running, thus bypassing the proxy. To fix this we set the proxy in the computer policy, like this: Set the proxy details in the GPO that is applied to the testbed pc's (in User configuration -> windows settings -> internet explorer maintenance). In the same policy, locate Computer Configuration -> Administrative Templates -> System -> Group Policy and enable the Loopback Policy. Set the mode to 'merge'. If there are conflictions, the policies in Computer configuration will take precedent as they are applied last.

Sorry, should have mentioned this!! Key stage 3 and 4. Thanks for the replies so far. Chris.

Hi all, I have been given the task of investigating new ways in which ICT can be used in the classroom. The main aim is to obviously increase grades through engaging the students using ICT. Can anyone recommend some curriculum software that has really made a difference to your students learning experience? A short explanation explaining how would be great too! Maths and Science are the main area we are focussing on, but all subject areas are being looked at. We will also be looking into hardware, but I will post that in the hardware forum! Many thanks, Chris.

Hi everyone, I'm Chris, and I work as a network engineer at the John Madejski Academy in Reading!