dthomas

The person to talk to is Roy Asamoah on 07525 705967. He kindly sent me a tool to access the EDM, which is how you can enable the web server on the EDM and then you can access it via http. There you can configure it and Robert should be your father's brother. He mentioned that if you had reconfigured it it might need a hard reboot by removing the power for a minute - pull the transparent cover off and remove the (low voltage) power connector which is next to the CAT5 connector.

We have just had ours fitted. Sadly the electrician put in 255.255.255.0 as the subnet mask when ours is 255.255.252.0 so the software cannot see the meter but we have been unable to get anything to connect to it, even a laptop connected directly to it (having changed the snm to 255.255.255.0, of course). Any ideas how we might rescue the situation?? It is disappointing that the software does not easily make the data available in html format via IIS or similar, though.