Jump to content

LGFL_CF

Members
  • Posts

    9
  • Joined

  • Last visited

Reputation

20 Excellent

About LGFL_CF

Personal Information

  • Occupation
    London Grid for Learning
  1. Problem now narrowed to a residual routing issue which we can hopefully solve very soon. Thanks for your patience and support.
  2. There is a reduced service. Most likely the engineers were working directly on the outage.
  3. Hi, We do have weekend support. The online help desk is open 24/7. There are currently engineers working to resolve this issue. It was caused by a power failure in Orpington last night. Please accept our apologies for any inconvenience cause. Chris
  4. LGfL shares the commitment to deliver improvements to schools. As a result LGfL will be investing significantly in new, and existing platforms and technologies to schools and major announcements will be made in the Autumn Term that we hope are exciting and save schools money.
  5. We can confirm it was a DDOS attack. Once the investigation is complete, we will post an explanation on the support site.
  6. I can confirm we have restored service. Sorry for any inconvenience. Chris (LGfL)
  7. I can confirm we have restored service. Sorry for any inconvenience. Chris (LGfL)
  8. We are aware currently that schools are receiving slow connections to the internet. We believe this is caused by malicious activity that is impacting on JANET internet services. Atomwide are currently implementing urgent countermeasures. We apologies for any inconvenience. Chris (LGfL)
  9. We are aware currently that schools are receiving slow connections to the internet. We believe this is caused by malicious activity that is impacting on JANET internet services. Atomwide are currently implementing urgent countermeasures. We apologies for any inconvenience. Chris (LGfL)
×
×
  • Create New...