downgrade rights

[free780]

This is two fold.

 

Can you use a win 7 oem product key that has already been activated on a different computer?

 

I know you must call microsoft.

 

Dell computers inbed the product key for windows 8 in the bios. How do you exercise your downgrade rights with no COA?

[elsiegee40]

This is two fold.

 

Can you use a win 7 oem product key that has already been activated on a different computer?

No

 

Dell computers inbed the product key for windows 8 in the bios. How do you exercise your downgrade rights with no COA?

Sorry can't help here

[Ergo]

Dell computers inbed the product key for windows 8 in the bios. How do you exercise your downgrade rights with no COA?

 

I have spoken to our product support team and they have advised me that all Windows 8 machines we supply have the relevant information in the BIOS for licensing Windows 7 and Windows 8. This should mean that all you have to do to access the downgrade rights would be to request a Windows 7 re-installation (Recovery) CD/DVD from Dell for that model and you will not be asked for a product key (assuming that they do the same).

 

Regards

 

David

[free780]

Thanks.

[free780]

ok have failed to activate windows 7. I created a backup using dell backup and restore. It wont restore now it throughs up an error. Is this because the product key has been changed in the bios?

[Arthur]

How do you exercise your downgrade rights with no COA?

Assuming the computer you purchased was downgradable to Windows 7, everything @Ergo said above is correct. Which edition of Windows 7 are you trying to install?

 

http://s9.postimage.org/xwlz6ppz3/Dell.png