Microsoft Exchange 2007 - Searching in OWA and non-cached mode outlook

[wesleyw]

We've suddenly lost the ability to search in OWA and non-cached mode outlook for some reason. We ran Technets scripts to rebuild the catalog files for the mailbox database created a skeletal structure but nothing else. Created a new mailbox db on the same server nothing same issue created another mail server and mailbox db nothing still won't search thinking of giving up at this point been on the phone with Microsoft for four days and we haven't resolved it any help would be much appreciated?

 

 

Wes

[sukh]

Sp level and rollup?

 

exch topology?

[wesleyw]

SP3 rollup7

 

Exchange server 1 has all roles assigned to it.

[sukh]

As you have a case open with MS, can you detail the steps you have done already?

[wesleyw]

Ran the ResetSearchindex script also tried renaming of the catalog folder then starting and stopping both search services for exchange. It builds a basic catalog folder but from then on doesn't populate it. I created a new mail store and db within that moved a mailbox account to it to see same thing. I then built an exchange server from scratch tried again this time using the OWA from that new server on an account from the new box still the same thing.

[sukh]

So what happens if you run the below ?

 

Can you post the results?

 

Test-ExchangeSearch –Identity

[wesleyw]

Get-Mailbox | Get-MailboxPermission -User

User>

 

[PS] C:\Windows\System32>Test-ExchangeSearch -Identity an-other

 

ResultFound SearchTime

----------- ----------

False -1

[sukh]

Get-MailboxDatabase "DB Name" | fl *Index*

What does this return?

[wesleyw]

[PS] C:\Windows\System32>Get-MailboxDatabase "Mailbox Database" | fl *Index*

 

 

IndexEnabled : True

 

 

 

[PS] C:\Windows\System32>