"Not Found" on external connections

[d0pefish]

Connecting internally I get no errors on logging in, but if I turn wireless off on my phone and connect with that, after logging in I get 3 "Not Found" messages pop up on the home page, then 3 on the my files page. As I'm on my phone I can't tell what the errors are about, though from reading other threads I've checked it is definitely using https, and at the moment my looks like this (its IIS7.5)

 

 

Any ideas much appreciated. I'll also try to test on a PC later at home, but at the moment my phone connecting outside our network is all I have.

Just as an addition, I've tried removing all lines under the "You may need to remove this line" bit, still happens.

[nickbro]

go to /hap/api/setup and report back on any errors.

[d0pefish]

I go to /haptest/api/setup (had to put it in haptest as hap is already taken by current install) and get:

 

Service

Endpoint not found.

[nickbro]

Ok, that's not much help. It doesn't seem to like your IIS install for some reason, it can't activate the services, and since it can't activate the services it wont work

[d0pefish]

ugh, well thats a bit of a pain

its on the same server we have our current (live) hap install which is quite a few versions old, so i created a new folder (haptest) and a new app_pool to use as a test.

is there anything i can look to in terms of fixing?

[d0pefish]

I do get this if I go to the normal HAP config page:

IIS Version: 7.5

 

IIS7 Integrated Pipeline: TICK

 

Services Activated: TICK

 

App_Data Write Accss:TICK

 

But then i also had the issue with it not showing the AD browser for me....which might be something to do with IE defaulting to compatibility view on any intranet sites?

[nickbro]

Ok

 

What comes up when you go to /haptest/api/setup/help

 

It sounds like something isn't getting set correctly.

 

can you try some http://www.edugeek.net/forums/home-access-plus/86059-hap-json-debugging.html

[d0pefish]

This is what I get on the setup/help page:

 

This page describes the service operations at this endpoint.

Uri Method Description 
/AddFilter POST  Service at https://dhs-intranet/haptest/api/setup/AddFilter 
/AddLesson POST  Service at https://dhs-intranet/haptest/api/setup/AddLesson 
/AddLink POST  Service at https://dhs-intranet/haptest/api/setup/AddLink 
/AddLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/AddLinkGroup 
/AddMapping POST  Service at https://dhs-intranet/haptest/api/setup/AddMapping 
/AddOU POST  Service at https://dhs-intranet/haptest/api/setup/AddOU 
/AddQServer POST  Service at https://dhs-intranet/haptest/api/setup/AddQServer 
/AddResource POST  Service at https://dhs-intranet/haptest/api/setup/AddResource 
/AddSubject POST  Service at https://dhs-intranet/haptest/api/setup/AddSubject 
/EditLesson POST  Service at https://dhs-intranet/haptest/api/setup/EditLesson 
/GetADTree POST  Service at https://dhs-intranet/haptest/api/setup/GetADTree 
/RemoveFilter POST  Service at https://dhs-intranet/haptest/api/setup/RemoveFilter 
/RemoveLesson POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLesson 
/RemoveLink POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLink 
/RemoveLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLinkGroup 
/RemoveMapping POST  Service at https://dhs-intranet/haptest/api/setup/RemoveMapping 
/RemoveOU POST  Service at https://dhs-intranet/haptest/api/setup/RemoveOU 
/RemoveQServer POST  Service at https://dhs-intranet/haptest/api/setup/RemoveQServer 
/RemoveResource POST  Service at https://dhs-intranet/haptest/api/setup/RemoveResource 
/RemoveSubject POST  Service at https://dhs-intranet/haptest/api/setup/RemoveSubject 
/UpdateFilter POST  Service at https://dhs-intranet/haptest/api/setup/UpdateFilter 
/UpdateLink POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLink 
/UpdateLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroup 
/UpdateLinkGroupOrder POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroupOrder 
/UpdateLinkOrder POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkOrder 
/UpdateMapping POST  Service at https://dhs-intranet/haptest/api/setup/UpdateMapping 
/UpdateQServer POST  Service at https://dhs-intranet/haptest/api/setup/UpdateQServer 
/UpdateResource POST  Service at https://dhs-intranet/haptest/api/setup/UpdateResource 
/UpdateSubject POST  Service at https://dhs-intranet/haptest/api/setup/UpdateSubject 

 

will give the json stuff a try in a bit and report back

[nickbro]

Can you try accessing that url using an external address, see what it reports back as

[d0pefish]

As I can still only test with my phone externally, I can't connect to that via it. I get a server error resource not found.

Should this be OK to run alongside an existing hap install? I've installed to new dir in wwwroot and created new application pool

[nickbro]

Yes, that should be all you need to do, that's all I do.

 

You can always backup the existing install, overwrite it and test, restore the files if it doesn't work as a last case option

[d0pefish]

problem is our existing install is live, and in use throughout the day as well as in the evening. i wanted to install 8.4 separate to test it out and configure it before it went live.

 

I'll wipe the new install and app pool, start fresh. i may have rushed things as we had a previous install so could have missed a setting somewhere!

[nickbro]

Ok, if it's working internally, it will work externally, so set it up internally, then run a day trail when it's being used the least to see if it works ok

[d0pefish]

tried copying it over our existing install, access externally and i got a few internal server errors then a system module service activation error. makes a change from the not found errors though.

[nickbro]

Ok, in that case, browse to /hap/api/setup and report the error that it's showing