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Posted

We're having a weird issue here, and I just wondered if anyone else had experiences anything similar.

 

Using IE9, our users go to google.co.uk and type YouTube into the search box.

When some of the staff users then try to click on the promoted/top link, they get 'Do you want to open or save the URL?' rather than the URL just opening.

 

The users are able to type youtube.com into the address bar and go directly to the site without any issues, so the problem must be to do with the way Google is passing through the links. I currently can't replicate this with any other search term...!

 

Our filtering setup allows YouTube for staff users, and looking at our web filtering logs I cannot see that our filtering is trying to block/redirect the link.

 

Does anyone have any ideas?

 

Many thanks :)

Posted

What happens if they click Open? Does it go to the page as normal or does something else happen?

 

(We had an issue with all sponsored links being blocked as advertising on our filtering, which didn't cause this symptom, but did cause other oddities.)

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