[suse] OTRS LDAP/AD Authentication

[oxide54]

is there any silly trick to get LDAP authentication working between AD & OTRS?

 

I have this set

 

$Self->{'AuthModule::LDAP::SearchUserDN'} = 'otrs_ldap';

$Self->{'AuthModule::LDAP::SearchUserPw'} = 'PASSWORD';

 

but wireshark tells me

 

bindrequest / simple / missing?

[sjatkn]

is there any silly trick to get LDAP authentication working between AD & OTRS?

 

Glad to see someone else is using OTRS. I haven't started using AD authentication yet, but it is on the 'I should look at that'. Anyway, have you looked at the documentation on the OTRS site.

 

Customer user backend

 

This also looked interesting Configuring OTRS to make Customers / Users authenticate via LDAP (MS Windows Active Directory)

[oxide54]

found what the problem was, (normally do 3 seconds after posting )

 

be careful most of the documentation on tinternet is for old versions and the config files have changed somewhat. so best to use the official documentation

 

that link you linked to doesn't work with the new version, thats what i was using. the sync part where after it logs you in creates an entry in the database for the ldaP user is wrong, and you should check the official documentation

Edited September 30, 2012 by oxide54

[oxide54]

are you using IMAP with exchange?

[oxide54]

No idea what i did, nut IMAP works with exchange now.

 

Might blog my config when finished for other people.

 

Thing is can i get two different ad domains working as customers!??