Internet Connection

[andyk]

Hi

 

We seem to be having an intermittent problem with our Internet which is driving us crazy in that it prevents (or goes off) users from browsing web pages.

 

However, although I say the Internet goes off, it doesn't in a sense that we can ping external websites using the command prompt and get a reply. Initially I thought it may have been a DNS issue, however, it seems as if the DNS is being resolved as we can ping google.com for example and get a reply.

 

As mentioned, when we do reboot the router, the Internet comes back and users can continue browsing as normal.

 

We have scanned all PC's etc for virus's and nothing has been revealed.

 

I was just wondering if anyone else has come across this issue and could offer some advice.

 

Thanks

Andrew

[SYNACK]

Sounds like the router, have you looked at replacing that, could be NAT choking out.

[andyk]

Thanks for your reply.

 

We have just recently got a new router a couple of weeks ago. Do you think this could still be the issue? Any further suggestions appreciated.

 

Andrew

[SYNACK]

Do you have the ability to moniter the logging from the router, kiwi syslog server and a bit of router config may catch any router output and give you some hints. Edited September 20, 2012 by SYNACK