[sims] Solus 3 and Computer Name Changes

[mattpant]

Hi Solus 3 Fans!!

 

Does anybody know how Solus 3 deals with Computer name changes?? Since returning to school I've had to change a number of computer names which already have the agent installed on, for example "laptop-head" to "laptop-deputy"

 

Prior to Solus 3, this wouldn't make a blind bit of difference to SIMS, but now I'm noticing that if I load up Solus 3 UI, the old name still appears, if I go in and click update environment nd browse computers, I can see the new name (which in effect is the same machine) I then get a message telling me that an agent is already installed... If I try an uninstall from the interface for that machine name, it won't work, as it can no longer find that machine on the network, so I then have to visit the machine to uninstall the agent manually only to then go back on the Solus 3 UI to re-install the agent again!

 

Surely I shouldn't have to do all this? Can't the Solus 3 detect the name changed from the GUID??

 

Hopefully this is a "feature" which is being addressed??

 

Thanks,

 

Matt

Edited September 10, 2012 by mattpant

[bossman]

Having to do the same here for rebuilds, before I can rebuild a workstation which is a Sims machine I have to first remove the workstation from the Solus 3 Gui and then once the workstation has rebuilt add it to the deployment group.

 

As we have approx 150 sims workstations this can be a pain especially when we have just rebuilt the whole school.

 

I do hope that something can be done as the last 2 weeks has been a nightmare, slowly working my way through it but it seems that Solus 3 is still a little flakey.

 

Workstation Solus agents keep stopping randomly (odd ones not all) but this can be a pain.

 

Anyway hopefully it will get better as time goes on like Sims hehe!

[Cache]

I know the feeling too!

 

Please vote for Change Request 1208-1129641

[Ghostgame]

Voted Edited September 11, 2012 by Ghostgame
Wrong advice

[matt40k]

Pretty sure the name is written in the config file, not 100% if changing it will fix it.

[matt40k]

I've been told you need to update the config and the solus3.agent table. I'm thinking generating a new GUID would be better then just re-adding them to the SIMS definition?

[mattpant]

This is rubbish!!

 

And should be well documented within the administrators guides but I can see nothing! This is quite a common task renaming workstations!

 

So we now have to:-

1 - Remember to remove the agent before changing the name (or if we forget go and do a manual uninstall of the agent)

2 - Remove the old computer name from the SOLUS 3 UI

3 - Go into Update Enviroment within SOLUS3 and find the same computer with the new name

4 - Re-install the agent back onto the machine we have just removed it from, now with the new name

5 - Change settings in both the config and the solus3.agent table

 

This is madness...

 

We use SOPHOS here for our Anti-Virus, this is also deployed from a console similar to SOLOS3.... I don't seem to get any issues with the Sophos install if I rename these machines, and if I look back in the Sophos Management Suite, the new computer names is visable and the old name is gone... shorly something similar can be achieved by Capita?

[matt40k]

No. If you rename a computer - remove solus3 manually, THEN rename the computer, then reinstall it (via the console) with the new name.

 

They're working on fixing it so you don't have to remove solus3 then reinstall it. Just to rename the computer. The issue is if you install s3 on a machine, then clone it, you could end up with 100's of renamed computers. It's not a simple as you may think to deal with. Sophos isn't a new product like s3, so it's going to be more... fined tuned?

[mattpant]

Thanks... I understand about the sysprep/cloning etc and having 100's of computers with the same name etc (i had this issue when i first olled out Sophos and loned the workstations!) but this wasn't the issue this time...

 

Hopefully they will get it sorted soon!

[Cache]

No. If you rename a computer - remove solus3 manually, THEN rename the computer, then reinstall it (via the console) with the new name.

 

They're working on fixing it so you don't have to remove solus3 then reinstall it. Just to rename the computer. The issue is if you install s3 on a machine, then clone it, you could end up with 100's of renamed computers. It's not a simple as you may think to deal with. Sophos isn't a new product like s3, so it's going to be more... fined tuned?

 

I don't think you can just reinstall without removing it unless it changed recently? I think last time I tried it (admittedly a while ago) Solus3 just complained that a Solus Agent was already installed.

[matt40k]

Lol, re-read my post.

 

1/ remove solus3 manually

2/ THEN rename the computer

3/ then reinstall it

 

I think you're over worked and in need of a holiday mate

[vikpaw]

@Cache - +2. Don't use it, don't want to use it, but if it helps, i used the strong force.

[matt40k]

Don't use it, don't want to use it

 

Your not referring to SOLUS3 surely?

[vikpaw]

Your not referring to SOLUS3 surely?

hell yeah. solus 2 is fine for me. the workstation upgrades at first use, and it doesn't take that long. if i really wanted i could script simsload to run overnight. i don't have time to mess around while you boys find bugs and get frustrated. i'm gonna skip the hype and wait for the app or web based version.

[matt40k]

ROFL, I shall return to laugh when they drop SOLUS2 support in favour of SOLUS3

[vikpaw]

ROFL, I shall return to laugh when they drop SOLUS2 support in favour of SOLUS3

I have until summer 2013, but that's assuming they can iron out all the bugs by then.

[matt40k]

Next release will be awesome. Maybe a few more release so they can get dbattach updated and the documentation spot on.

[Cache]

Lol, re-read my post.

 

1/ remove solus3 manually

2/ THEN rename the computer

3/ then reinstall it

 

I think you're over worked and in need of a holiday mate

 

lol, sorry!

 

Your too right, haven't stopped since everyone came back in September, I'm about ready to collapse

[matt40k]

I've had a word with your boss, they've said that you must turn up for the next two days as they're very busy and they need your help. However you can then let you take the next two days off as a way of saying thank you. No need to thank me, but I wouldn't say no to a pint of cider

 

You will ofcourse need to be back extra early on Monday

[Cache]

I've had a word with your boss, they've said that you must turn up for the next two days as they're very busy and they need your help. However you can then let you take the next two days off as a way of saying thank you. No need to thank me, but I wouldn't say no to a pint of cider

 

You will ofcourse need to be back extra early on Monday

 

Thanks for that, I really appreciate it and it's just what I need!

[Theblacksheep]

More quality software from Capita.

[matt40k]

More quality software from Capita.

 

You want to be careful, they'll put that in brochure!! #sarcasmbackfire

[Theblacksheep]

You want to be careful, they'll put that in brochure!! #sarcasmbackfire

 

#actuallol

[steveJCUK]

I used this command line in Impero but it could be made into a batch script: MsiExec.exe /X{3EF2D2B9-5937-49E0-823A-77DD319B6C1B} /q You may need to find the ID from Registry for uninstalling the MSI but google uninstall MSi from CMD will point you in the right direction.

[kevin_lane]

It is Pain but I think once you have done a few kind of comes second nature but capita should of thought about this in the design change if other software e.g anti virus can update the name and even their own solus2 version worked when renaming why cant they make it work in solous3 I think some one was looking out of their window when creating the code for solus3