Spiceworks and SSO

[free780]

Hi

I'm trying to find a helpdesk. I've looked at spiceworks but it doesn't quite do sso without a lot of fiddling and is not supported. Does anyone know of a free (hopefully) helpdesk that supports sso?

[kernewek-sam]

we use Critical Error: DataProvider

 

Edit: Appears to be a problem with their website at the moment.

Edited September 8, 2012 by kernewek-sam

[RichCowell]

I've been using Home - Liberum Help Desk as mentioned above for several years now, and it's a pretty good, free, helpdesk...

 

I've been looking at Spiceworks over the last few days too though, as it does a LOT more than Liberum... I've read a few things about getting SSO to work, so going to look into it more before giving up... Fingers crossed!!

[sonofsanta]

Reportedly Spiceworks is getting SSO in version 6.2 i.e. the next release. $techie wot does Spiceworks says it is always their most commonly requested feature.

[FN-GM]

Will Liberum allow you do delegate rights to tickets? For example, the people in Repro can only see there own tickets and not IT?

 

Thanks

[RichCowell]

You can set categories to assign to specific users, but I think all admins can see everyone else's tickets... We only use it for IT, so it's never been a problem...

 

(I seem to have broken Spiceworks since trying the SSO instructions, so hoping that new update isn't too far off lol)