SYNACK Posted August 29, 2012 Posted August 29, 2012 Got some shiny new Ruckus gear and would like to upgrade the firmware to get the map view working. We have a three year support thing so I think I just need to register it. Problem is I have followed the instructions in the ZD control site to email the registration CSV to [email protected] from two separate addresses and waited a couple of weeks for no reply. Anyone got any hints or do I need to go through the supplier to get it sorted?
speckytecky Posted August 29, 2012 Posted August 29, 2012 Know you are notbin the UK but im pretty sure our updates come through our supplier Net-Ctrl - possibly the same applie in your part of the World? 1
SYNACK Posted August 29, 2012 Author Posted August 29, 2012 Know you are notbin the UK but im pretty sure our updates come through our supplier Net-Ctrl - possibly the same applie in your part of the World? Grr, another one where I need to keep emailing the suppliers for updates. Hopefully they can furnish me with a logon or something. Still interesting that the registration email yields no reply though.
apeman Posted August 29, 2012 Posted August 29, 2012 I seem to remember having trouble registering our kit too, so i got our supplier to push it through. We now have a logon to the site so we can download firmware, manuals, etc 1
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