rh91uk Posted August 6, 2012 Posted August 6, 2012 Hi all A personal question! Looking at a laptop for a friend whos wireless has suddenly stopped working and it appears the driver has been uninstalled (wouldn't suprise me if they broke it!). When trying to reinstall it/point to the driver files it fails the install and says "incorrect function" even though it is the right driver! Tried everything I can think of! Any ideas? Windows 7... Thanks, Richard
mac_shinobi Posted August 6, 2012 Posted August 6, 2012 (edited) 1. Windows 7 32 bit or 64 bit ? 2. Make and model of wireless card ? 3. Which driver are you getting and where are you getting it from ? 4. If you completely remove the driver in safe mode with networking and if you go to downloadcenter.intel.com ( if it is an intel wireless card ) you can use there driver scanning tool Can't upload screen grabs but there is a 'Run Intel Driver update utility' button at the top left and on the 2nd screen there is a 'check your system for latest updates' button in the middle of the screen. You will have to allow and install the plug ins / add ons during the process of the scanner tool installation / detection process. Also am not sure if it will work correctly in safe mode so you may have to reboot and re try step 4 whilst normally logged on as an admin user ( domain or local ) Edited August 6, 2012 by mac_shinobi
rh91uk Posted August 7, 2012 Author Posted August 7, 2012 1. W7 32 Bit 2. On image below 3. From website. 4. I removed the driver! Thanks
mac_shinobi Posted August 7, 2012 Posted August 7, 2012 (edited) What model of laptop or PC is this ? Just want to download the driver myself and look at a few things Edit --> Found this one --> http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats?DriverId=R242435&c=us&l=en&cs=04&s=bsd Just about to download and have a look at it. Edited August 7, 2012 by mac_shinobi 1
rh91uk Posted August 7, 2012 Author Posted August 7, 2012 Dell Inspiron 1545 service tag 40VW0K1 Cheers
mac_shinobi Posted August 7, 2012 Posted August 7, 2012 (edited) Dell Inspiron 1545 service tag 40VW0K1 Cheers Just to confirm are you making sure the drop down menu has the relevant OS selected ( windows 7 32 bit ) as per below The dell website is known for selecting Vista or at least the wrong OS as default ( from the drop down menu at the top ) make sure you select windows 7 32 bit and go back to the network section, then click on the relevant item. Dell-Application R228532.exe (73MB) Recommended 11/17/2009 5.30.21.0 (Driver); 5.30.19.0 (Application), A01 Applies to: Wireless WLAN 1510 Half MiniCard (4322) ANT,CBL,WRLES,USFF,780 Wireless WLAN 1397 Half MiniCard (4312bg) CDSK,DRVR,NTWK,WRLES,WW,M09 http://i.dell.com/das/xa.ashx/global-site-design%20WEB/76f09573-3402-38f2-52ed-686e6da4e8af/1/OriginalPng?id=Dell/Product_Images/eSupport/icons/icon-add-to-list-normal-esupport.png Download File Not sure if the below link will work but should hopefully be the correct link http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats/Product/inspiron-1545?DriverId=J2N3C&FileId=2939803301&urlProductCode=False Obviously before downloading, click on the description field to ensure it is for 32 and 64 bit versions of windows 7 Edited August 7, 2012 by mac_shinobi
mac_shinobi Posted August 7, 2012 Posted August 7, 2012 (edited) Looks like it is based on the BCM43xx series ( people seem to be able to use the BCM 4312 drivers ) so Broadcom 4312 drivers if the dell ones are failing Wrong manufacturer but seems to be the BCM 4312 and BCM 4313 http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028359 OR the one from gateway ( appears to be an older version ), looking via google I can't seem to find a valid download from broadcom for the 4312 series of WLAN drivers http://support.gateway.com/support/drivers/getFile.asp?id=23787&dscr=Broadcom%204312%20Wireless%20Network%20Driver%20Version%205.60.18.8&uid=350612222 Failing that you could contact Broadcom support to get the BCM 4312 drivers ( wireless card drivers for the broadcom 4312 series of wireless cards ) http://www.broadcom.com/support/ethernet_nic/supportrequest.php Edited August 7, 2012 by mac_shinobi
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