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Posted

Hi all

 

A personal question! Looking at a laptop for a friend whos wireless has suddenly stopped working and it appears the driver has been uninstalled (wouldn't suprise me if they broke it!). When trying to reinstall it/point to the driver files it fails the install and says "incorrect function" even though it is the right driver! Tried everything I can think of!

 

Any ideas? Windows 7...

 

Thanks,

Richard

Posted (edited)

1. Windows 7 32 bit or 64 bit ?

2. Make and model of wireless card ?

3. Which driver are you getting and where are you getting it from ?

4. If you completely remove the driver in safe mode with networking and if you go to downloadcenter.intel.com ( if it is an intel wireless card ) you can use there driver scanning tool

 

Can't upload screen grabs but there is a 'Run Intel Driver update utility' button at the top left and on the 2nd screen there is a 'check your system for latest updates' button in the middle of the screen.

 

You will have to allow and install the plug ins / add ons during the process of the scanner tool installation / detection process. Also am not sure if it will work correctly in safe mode so you may have to reboot and re try step 4 whilst normally logged on as an admin user ( domain or local )

Edited by mac_shinobi
Posted (edited)
Dell Inspiron 1545 service tag 40VW0K1

 

Cheers :)

 

Just to confirm are you making sure the drop down menu has the relevant OS selected ( windows 7 32 bit ) as per below

 

The dell website is known for selecting Vista or at least the wrong OS as default ( from the drop down menu at the top ) make sure you select windows 7 32 bit and go back to the network section, then click on the relevant item.

 

Dell-Application

R228532.exe (73MB)

 

Recommended

11/17/2009

 

5.30.21.0 (Driver); 5.30.19.0 (Application), A01

Applies to:

Wireless WLAN 1510 Half MiniCard (4322)

 

ANT,CBL,WRLES,USFF,780

 

Wireless WLAN 1397 Half MiniCard (4312bg)

 

CDSK,DRVR,NTWK,WRLES,WW,M09

 

 

 

http://i.dell.com/das/xa.ashx/global-site-design%20WEB/76f09573-3402-38f2-52ed-686e6da4e8af/1/OriginalPng?id=Dell/Product_Images/eSupport/icons/icon-add-to-list-normal-esupport.png

 

Download File

 

Not sure if the below link will work but should hopefully be the correct link

 

http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats/Product/inspiron-1545?DriverId=J2N3C&FileId=2939803301&urlProductCode=False

 

Obviously before downloading, click on the description field to ensure it is for 32 and 64 bit versions of windows 7

Edited by mac_shinobi
Posted (edited)

Looks like it is based on the BCM43xx series ( people seem to be able to use the BCM 4312 drivers ) so Broadcom 4312 drivers if the dell ones are failing

 

Wrong manufacturer but seems to be the BCM 4312 and BCM 4313

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028359

 

OR the one from gateway ( appears to be an older version ), looking via google I can't seem to find a valid download from broadcom for the 4312 series of WLAN drivers

 

http://support.gateway.com/support/drivers/getFile.asp?id=23787&dscr=Broadcom%204312%20Wireless%20Network%20Driver%20Version%205.60.18.8&uid=350612222

 

Failing that you could contact Broadcom support to get the BCM 4312 drivers ( wireless card drivers for the broadcom 4312 series of wireless cards )

 

http://www.broadcom.com/support/ethernet_nic/supportrequest.php

Edited by mac_shinobi

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