User cannot install printer, Access is denied.

[MrHemmings]

Hi Guys

 

I'm having an issue with a new samsung printer and it's driver. When installing the printer as a teacher all seems well until the driver installs then it throws up the message: Windows cannot connect to the printer. Access is denied.

 

It's a network install and our print server is 2008 R2. The client machines are win7 enterprise SP1.

Our existing HP printers will install with no problem.

The printer will install fine as local/network admin. When the teacher logs on afterward they can then install it ok.

I've fiddled with the 'Point and print restrictions' GP with no success so i've left this setting disabled.

I've also tried the 'Allow non-admin users to install these devices' GP and put in the printer GUID.

 

I'll bet there's something really obvious i've missed. Could someone assist please.

 

Cheers.

[EvLPhenom]

We had similar problem to this with our printer drivers not deploying becuase they needed admin level authentication to install.

 

We found that this helped us -

 

http://www.edugeek.net/forums/windows-7/22950-solution-map-printers-logon-scripts-windows-7-vista-without-uac-prompt.html

[MrHemmings]

That seems to have done the trick.

 

Thanks very much.