Does this link work for you

[SimpleSi]

Video -- Kalimantan's Orangutans -- National Geographic

 

Any idea as to what I need to get it working (e.g what url(s) do I need to unblock?

 

Needed in 15 mins time of course!

 

Si

[januttall]

I get "Were Sorry, This video was not found."

Im going through lancsngfl. so there's a high possibility the content is blocked without having access to it it will be difficult to find the URL, also a possibility tho slim is there having server trouble.

i would suggest trying to white list "http://nationalgeographic.com" as they seem to use "images.nationalgeographic.com" and "videos.nationalgeographic.com" etc worth a go but i dont see the video url in the page code so i cant tell you without access to the actual working site.

you could if you had a proxy look and see what it was trying to access in the backend.

Edited July 9, 2012 by januttall

[januttall]

let me know if this fixes the issue if not ill try it through our internal proxy later, and send you the log of my access. it might not tell you a great deal tho.

[Michael]

Works fine on BGFL.

[SimpleSi]

I've tried adding National Geographic - Inspiring People to Care About the Planet Since 1888 to netfilter whotelist and the images and video variations but no luck

Si

[sonofsanta]

Using Fiddler to see what loads (download it, 'tis free and superbly helpful in these situations) you may need to unblock dc.tremormedia.com, flash.quantserve.com and natgeo-f.akamaihd.net for it to work. I'd try them in reverse order tbh, you can tell more accurately which is the problem by running Fiddler yourself and seeing which domains come up against an error - I know a lot of the time, our Smoothie won't authenticate some pages due to NTLM limitations and these pages show up as a 503 error, I think - looking at the web view in Fiddler shows the block page from Smoothwall when that happens.

 

EDIT: I should say, the video does work when going direct to the Internet, so if you can kick your filter correctly you should get it working. Chin up!

 

EDIT EDIT: corrected a typo in a URL above, mistyped akamai as akami

Edited July 9, 2012 by sonofsanta

[6Foot2]

Works OK on HGfL.