Frog file access broken

[MrWu]

Hi

 

This is with Frog support but wondering if anybody experienced this

 

When student / even admins log into frog and goes into home drives / network drives, it shows shortcuts to links for files but when trying to click on or download selected files we get a 'page not found' error. (404)

 

We recently had a frog update done by frogtrade and wondering whether that could be the case. Plus we did move to Windows mixed 2003/2008 domain on June 1st but I don't think that would cause the File access to be broken.

 

Edit: When I try to access the drives internally (say http://frogserver) I get this:

 

Forbidden

You don't have permission to access /include/network_file.phtml%25252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525253fin_webpage%25252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525252525253d1 on this server.

 

 

PPS : I seem to be able to upload files to frog and the file appears on the relevent fileserver that frog is linked to.

 

Ta

Edited July 7, 2012 by MrWu

[mthomas08]

Sounds like the network access settings might need checking. I think there are some settings in the tool kit - I been trying to find it my self.

 

Although to me I would guess the actual web page it self might have an issue (something on the page?). Can you edit the drive page and see anything wrong?

[MrWu]

just having a look today, still 'feeling my way' round the toolkit, just trying to understand how Frog access our fileservers, Frog still points to the old Win 2003 Dc (still a DC but with the roles moved to a new Windows 2008 box.) might repoint it to the new DC as a test... still suspect it's the Frog update that broke this...

[MrWu]

Turned out to be Frog update afterall that broke the file links to the server.