Jump to content

Recommended Posts

Posted

Doing a self help web page but wanted to make it similar to a questionairre like what microsoft does with there help file ie

 

You select if it is a hardware / software issue

If hardware then which hardware item ie sound card, network card, video card etc, if software then most common software options ie adobe reader, ms office version X, Y, Z , Windows ( XP, 7 , 8 ) etc

Then from the selection made go from there with common questions ie if they select sound card then depending on if they selected hardware or software then you could dig down further ie

 

Have you installed the latest driver

Is the audio card muted

Is the volume sliders turned up

Has the windows audio service started

Is it onboard audio card or dedicated

If onboard has the dip switch been moved to the enable or disable option ( or is it even there )

If dedicated possibly powering machine down and reseating audio card etc

 

You get the jist

 

Basically wanted to make it go through the options in the relevant order depending on the answers the user selects and make it look professional / tidy whether using jquery or whatever

 

A mini example would be good ( just for one item with a few answers ) and I can build on that

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...