Acrobat Printing

[cgiuk]

Having a strange problem here, wondered if anyone had any wonderful ideas?

 

We have a number of XP workstations that have network printers deployed to them via GPO. If I try to print a document in word, it works perfectly. However, when I come to print a document from Acrobat Reader, nothing prints. There's nothing in the print queue either - it's as if the job is never being sent. Has anyone else encountered this?

[SYNACK]

Tried FoxIT Reader, a much more stable alternative that many have been using for years as a replacement.

[hit]

Protected document? A couple of depts in our LA sends everything out as a protected PDF documents to curb printing. Would have thought you would get a warning though.

[bigfoot780]

We've had this. Particular when the PDF is open in a browser. Close and re-open seems to fix it. Yes Adobe Reader is terrible.

[6Foot2]

We had a peculiar problem with two stations on our network and PDF documents. Printing the PDF document would produce a single page [fully covered with toner so that the whole page appeared black] This affected only four stations, in the same OU, and a single printer.

 

The problem was eventually solved when we moved away from XP and on to Windows 7 [station rebuilds, updating the print driver and moving the stations to a new OU all had no effect] It wasn't the PDFs being printed or the users as when they went to the Staff Room to print it worked fine [same PDFs, same model of printer, same driver] No other users/computers on the network were affected. Also no other applications were affected: Office, Internet Explorer, Notepad would all print without issue.

 

We still don't know what caused it but we are glad to be rid of it.

[Brpilot99]

Is it the latest version of acrobat?? we had the same problem and upgrading sorted it ..