[sims] Sims server down!!!!!!

[RichB]

Morning,

 

Came in this morning to a power failure! got everything back up and running other than the sims server:

 

its running server 2003 it has an IP address but you cannot ping it! sims will not run locally because the SQL server will not start on the machine either! the sims server cannot talk to other servers or be pinged!

 

Anyone have any ideas?

 

Thinking the network card may be dodgy, however it does have an IP! bit funny the SQL server will not start either! two different issues or related....

 

Thanks

[Edu-IT]

Is there anything in the event log about SQL?

 

Is this server going into a switch that has other things connected to it which are working? Could you try moving the server to another port on the switch to rule out a faulty port?

Edited April 26, 2012 by Edu-IT

[jinnantonnixx]

Router/switch OK? Try connecting a latop to it using a portable hub/swicth to eliminate anything silly.

[RichB]

the server goes into the main core switch all other servers work, I have unpatched the cable going into the sims server and tested it in a laptop and that connects fine!

 

nothing about the SQL server in the logs! other than its unable to start!

[RichB]

got it pinging now and mapping the simsroot folder but no internet connection or SQL server will start! things keep getting stranger!

[gumbygaz]

We had a similar thing, however, wasn't a hardware issue, ended up being Symantec Endpoint Network Threat Protection blocking connections to and from servers and workstations.

[matt40k]

If SQL service won't start, it'll give you a reason in the event viewer.