[sims] SupportNet Down?

[Rawns]

Can anyone get into SupportNet this morning, or is it just me who's having problems?

[Mcshammer_dj]

I can't get there either, get to login screen then get an error

 

Perhaps they have applied an upgrade to their site and need to now withdraw it due to "unexpected" errors

[Rawns]

Thanks @Mcshammer_dj, glad I'm not the only one having issues.

 

Wanted to see if they managed to re-release the Spring upgrade. Guess I'll put that on hold until later.

[Mcshammer_dj]

Back up now and there is your answer @Rawns

 

 

We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March.

 

 

If you have any questions about the above, please feel free to email me on [email protected] if you want to discuss this further.

[Rawns]

Great. It's like Amateur Night at the Apollo over there....

[vikpaw]

It's been down all weekend. I updated the second Spring Release thread with info.

[matt40k]

It's working here, but it directs you, once your logged in, to /auser which doesn't work but if you remove the a from it it works ok. Weird eh? Or is this just me?

[Sivadam]

Back up now and there is your answer @Rawns

We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March.

If you have any questions about the above, please feel free to email me on [email protected] if you want to discuss this further.

Tee Hee!

I posted that info on here on Fiday in the Sticky Thread!

Hmmmmmm.....

A further delay in releasing the Updated Spring Release due to another Support Case.

One wonders if it is 'owt to do with mine ..........

Edited March 19, 2012 by Sivadam

[vikpaw]

Except @Mcshammer_dj told us the useful bit re expected delivery date

[Sivadam]

... with a view to releasing by close of play Monday 19th March....

 

That is the bit I posted on SupportNet last Friday but omitted here! One has to prioritise SupportNet doesn't one? Can't leave all the nuggets here!

 

SupportNet Post, Friday 16th March at 10.12pm:

Hmmmmmm.....

A further delay in releasing the Updated Spring Release due to another Support Case.

One wonders if it is 'owt to do with mine ..........

http://statich.cdngeek.net/images/smilies/rolleyes.gif

It'll give our Staff a respite from deploying (or re-deploying) upgrades.

An extra day to pursuade 'em all to get those laptops logged on to the network and leave 'em there ready for the appointed deployment time!

http://statich.cdngeek.net/images/smilies/smile.png

A lot of 'em won't tho'!

http://statich.cdngeek.net/images/smilies/frown.png

 

No - it wasn't me that crashed SupportNet later that night/following morning!

[vikpaw]

It's rather vague on supportnet, focussing more on self-congratulation.

If it wasn't posted here, you can't gloat about it!