Rawns Posted March 19, 2012 Posted March 19, 2012 Can anyone get into SupportNet this morning, or is it just me who's having problems?
Mcshammer_dj Posted March 19, 2012 Posted March 19, 2012 I can't get there either, get to login screen then get an error Perhaps they have applied an upgrade to their site and need to now withdraw it due to "unexpected" errors 1
Rawns Posted March 19, 2012 Author Posted March 19, 2012 Thanks @Mcshammer_dj, glad I'm not the only one having issues. Wanted to see if they managed to re-release the Spring upgrade. Guess I'll put that on hold until later.
Mcshammer_dj Posted March 19, 2012 Posted March 19, 2012 Back up now and there is your answer @Rawns We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March. If you have any questions about the above, please feel free to email me on [email protected] if you want to discuss this further. 1
Rawns Posted March 19, 2012 Author Posted March 19, 2012 Great. It's like Amateur Night at the Apollo over there....
vikpaw Posted March 19, 2012 Posted March 19, 2012 It's been down all weekend. I updated the second Spring Release thread with info.
matt40k Posted March 19, 2012 Posted March 19, 2012 It's working here, but it directs you, once your logged in, to /auser which doesn't work but if you remove the a from it it works ok. Weird eh? Or is this just me?
Sivadam Posted March 19, 2012 Posted March 19, 2012 (edited) Back up now and there is your answer @Rawns We are investigating a new issue that has been reported by a school and so we are not going to re-issue the SIMS 2012 Spring Release today. We have assembled a team to work on the issue this weekend with a view to releasing by close of play Monday 19th March. If you have any questions about the above, please feel free to email me on [email protected] if you want to discuss this further. Tee Hee! I posted that info on here on Fiday in the Sticky Thread! Hmmmmmm..... A further delay in releasing the Updated Spring Release due to another Support Case. One wonders if it is 'owt to do with mine .......... Edited March 19, 2012 by Sivadam
vikpaw Posted March 20, 2012 Posted March 20, 2012 Except @Mcshammer_dj told us the useful bit re expected delivery date
Sivadam Posted March 20, 2012 Posted March 20, 2012 ... with a view to releasing by close of play Monday 19th March.... That is the bit I posted on SupportNet last Friday but omitted here! One has to prioritise SupportNet doesn't one? Can't leave all the nuggets here! SupportNet Post, Friday 16th March at 10.12pm:Hmmmmmm..... A further delay in releasing the Updated Spring Release due to another Support Case. One wonders if it is 'owt to do with mine .......... http://statich.cdngeek.net/images/smilies/rolleyes.gif It'll give our Staff a respite from deploying (or re-deploying) upgrades. An extra day to pursuade 'em all to get those laptops logged on to the network and leave 'em there ready for the appointed deployment time! http://statich.cdngeek.net/images/smilies/smile.png A lot of 'em won't tho'! http://statich.cdngeek.net/images/smilies/frown.png No - it wasn't me that crashed SupportNet later that night/following morning!
vikpaw Posted March 20, 2012 Posted March 20, 2012 It's rather vague on supportnet, focussing more on self-congratulation. If it wasn't posted here, you can't gloat about it!
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