My HAP users have to log in over and over again every time the click on anything!

[aaqib]

Hi all,

 

First of all, what a brilliant (free) service and blessing HPA+ is. Many thanks nickbro!

 

I have a wierd and frustrating problem that I hope you all can help me with. All my users are able to log into my HAP 7.9 install fine. No problems. Interactive logon is set correctly all users can see all the mapped drives. My problem is that everytime a user clicks on a mapped drive or the My School Files or the Browse for Files icons OR browse back and forth through the folders in a mapped drive (or my HAP site) they are presented with the HAP LOGON WINDOW and have to LOG IN AGAIN and AGAIN!

 

I'd love a solution to this! I'd be extremely grateful for your help. The users initially loved the access but are now getting frustrated with having to log in over and over again!

 

Many thanks....

[nickbro]

Odd, it will only go back to the logon page if they have tried getting at a restricted folder (technically it should go to the unauthorized page but sometimes it doesn't). What happens when you use the /myfiles/ version

[aaqib]

If they try to access a mapped drive that they don't have access to, then it says ERROR: UNAUTHORISED ACCESS. But if they click on a mapped drive that they do have access to, then it let's them browse it, but not without having to log in through the tree of folders at some point!

 

What do you mean by the /myfiles/ version? We run the basice version only and the user clicks My School Files or the Browse for files, on the right. Both eventually lets the user browse the files. Here is our webconfig files, below:

 

 

[aaqib]

Sorry, this is my HAP config file:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

\\alhijrah-csvr1\users\secstaff\%username%

\\alhijrah-csvr1\staffshared

\\alhijrah-csvr1\subjects

\\alhijrah-csvr1\classes

\\ALHIJRAH-CSVR1\STAFFCOMMON

\\ALHIJRAH-CSVR1\PRIMARYADMIN

 

 

 

 

 

 

 

 

 

 

 

 

[mushfiq]

We've tried giving the HAP user and administrator as well as network service and authenticated users full access to the HAP folder, without any success.

[nickbro]

It will not be permissions on the HAP Folder. There must be some configuration setting that's a bit screwy.

 

How have you put TWO students groups (note plural) into the studentsgroup (note singular) name? The StudentsGroup box only supports 1 group, not 2, that could be causing you issues.

[aaqib]

Thanks Nickbro. It's solved the problem! Such as simple solution. I didn't realise we could only put one group in there, as I was editing the hapconfig file directly and not using the wizard. I'm very grateful to you, for sorting this out! Regards...

[nickbro]

Good to hear, sorry about it only supporting 1 group, HAP+ doesn't really do multi schools on the site install.

[aaqib]

OK,

 

Nickbro, the error's come back!!! Please help (again!). Well, I'm not sure if it had totally gone. Teachers are free to browse without having to log in too often, but they still have to login more than once!

 

Here is my hap config file:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

\\alhijrah-csvr1\users\secstaff\%username%

\\alhijrah-csvr1\staffshared

\\alhijrah-csvr1\subjects

\\alhijrah-csvr1\classes

\\ALHIJRAH-CSVR1\STAFFCOMMON

\\ALHIJRAH-CSVR1\PRIMARYADMIN

 

 

 

 

 

 

 

 

 

 

 

 

 

Do I still have 'bugs' in my file?

[nickbro]

What settings are in the web.config files in HAP+ this usually does extra stuff.

 

Can't see any bugs or omissions in your hapConfig

[aaqib]

Here's my config file. I haven't had a look at this yet.

 

--------------

 

 

 

----------------

 

I'm glad the hapconfig file looks right...

[nickbro]

Hmm, that all looks right, really odd. There is a timeout when using HAP+, but that's usually a session timeout

[aaqib]

OK!,

 

It actually does feel like a timeout. You can browse backwards and still get to files and folders, but when you click to download, it'll go straight to the login page. Then when you put your login details in, you are presented with the download prompt and then you can download. But them youo're stuck in a loop of logging in and downloading the same file! You have to close the files or click back a few times before resuming to normal access.

[nickbro]

Ok, I'll see if I can add a check to see if the session has expired that is running while using HAP+ so you don't try to download something when your session has timed out

[aaqib]

OK. Thanks Nickbro? Would you like a username and password to log into our HAP? Or are you going to send me an edited config file?

[nickbro]

It's a issue to diagnose, scince HAP+ shouldn't ask you to log in again unless the session cookie has been expired unexpectedly

[aaqib]

OK, looking forward to your help. Thanks once again, Nick....

[aaqib]

I get this error page as well, whenever I click something, it returns to the login page and the user clicks the back button:

 

Server Error in '/hap' Application.

--------------------------------------------------------------------------------

 

Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.Web.HttpException: Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster.

 

Source Error:

 

The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

 

1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

 

<%@ Page Language="C#" Debug="true" %>

 

or:

 

2) Add the following section to the configuration file of your application:

 

 

Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

 

Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

 

Stack Trace:

 

 

[ViewStateException: Invalid viewstate.

Client IP: 10.120.26.11

Port: 41280

Referer: Al-Hijrah School - Home Access Plus+ - Login

Path: /hap/login.aspx

User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0)

ViewState: /wEPDwUKMTUzNTQ2OTI1MGRkau2HejsLfCVEFJOQvCeYg8GcTDVqqvXBnDRLDNE49LQ=]

 

[HttpException (0x80004005): Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster.]

System.Web.UI.ViewStateException.ThrowError(Exception inner, String persistedState, String errorPageMessage, Boolean macValidationError) +235

System.Web.UI.ViewStateException.ThrowMacValidationError(Exception inner, String persistedState) +14

System.Web.UI.ObjectStateFormatter.Deserialize(String inputString) +274

System.Web.UI.ObjectStateFormatter.System.Web.UI.IStateFormatter.Deserialize(String serializedState) +4

System.Web.UI.Util.DeserializeWithAssert(IStateFormatter formatter, String serializedState) +37

System.Web.UI.HiddenFieldPageStatePersister.Load() +241

System.Web.UI.Page.LoadPageStateFromPersistenceMedium() +106

System.Web.UI.Page.LoadAllState() +43

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +8431

System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +253

System.Web.UI.Page.ProcessRequest() +78

System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +21

System.Web.UI.Page.ProcessRequest(HttpContext context) +49

ASP.login_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\hap\84de08c5\70e6ba5a\App_Web_n0qo2cag.2.cs:0

System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +100

System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

 

 

 

 

--------------------------------------------------------------------------------

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272

 

We're not using https or ssl certificates.

 

Help!!!

Edited May 10, 2012 by aaqib

[aaqib]

The web page of the above error page is:

 

=http://myfiles.al-hijrah.bham.sch.uk/hap/login.aspx?ReturnUrl=%2fhap%2fMyComputer%2fH

 

If I delete everything up to /hap from the address, I return to the login page (obviously) and can re-log in.

 

It's a real pain!

[nickbro]

Please try searching on line for that error message

 

Online tool to create keys for view state validation and encryption

[aaqib]

Where abouts do I add the machine key script? I'm a novice at this. I tried adding the machine key into various positions in the web.comfig script but errors occur.

[aaqib]

Machine key hasn't resolved the issue, unfortunately.... Edited May 15, 2012 by aaqib

[aaqib]

Do you think it has anything to do with us going through the BgFl network?

[PeteW]

Hi Aaqib,

 

Schools within the BGfL already have this setup and working. If it was a BGfL network issue, it wouldn't be working across any of the schools.

 

If you are getting to your webserver via the URL then this sounds like a config issue on your web server, not a BGfL issue.