Server Error in '/HAP' Application when trying to access setup.aspx

[JonThompson]

Hello,

 

Im trying to install and setup HAP on a testserver in our college. I've followed the video on the website and get as far as the part that asks me to load setup.aspx in IE, but when I try and do this I get a:

 

"Server Error in '/HAP' Application, Could not load file or assembly 'AjaxControlToolkit' or one of its dependencies. Access is denied" Error message (See attached screenshot).

 

Has anyone else had this issue? If so, how do I fix it?

 

Thanks.

[nickbro]

What permissions have you set on the home access plus+ folder?

[JonThompson]

As it says in the video - full control for Domain admins and system and read and write for the IIS app pool\hap account. I've also turned off the inheritance of permissions like it asks.

 

Would it be because the IIS folders are not on the C:\ drive but on the D:\ drive?

 

Thanks.

[Edu-IT]

Which video are you using?

 

Edit: Ah I found them!

[nickbro]

Ok that's very odd, those permissions should of worked. Hmm...

 

Can you try replacing the dll with one from AJAX Control Toolkit - Download: November 2011 Release

[JonThompson]

Thanks. I'll give it a bash on Monday and let you know how I get on.

[JonThompson]

Didn't work. I replaced the Ajax file in inetpub\wwwroot\HAP\bin and restarted IIS but when I browse to http:///hap/setup.aspx I still get the 'Could not load file or assembly 'AjaxControlToolkit' or one of its dependencies. Access is denied'. error message.

[nickbro]

Any clues on google?

[JonThompson]

Yes. I've tried unzipping the contents of the Ajax zip file to C:\Windows\Microsoft.NET\assembly as sugggested in a post, and I've also given Full Control to the C:\Windows\Microsoft.NET\Framework\v4.0.30319 and I've added the HAP account to it, and it sill keeps saying Could not load access is denied. Has anyone else had this issue?

[nickbro]

1. Is the HAP folder an application or just a folder in IIS?

2. Can you try recopying the dll from the main zip

[JonThompson]

Yes, It's set as an application in IIS. I've copied the file over from the HAP zip file and I've restarted IIS, but the denied error still occurs.

[nickbro]

3. Ok, what is the app pool set to run as?

4. What is the anonymous user set to run as?

[JonThompson]

3. The app pool is set to run as .Net Framework v4.0.30319 and Intergrated

4. Anonymous Authentication is set to Enabled.

[nickbro]

ok, let me rephrase those questions:

 

http://i.imgur.com/7iJy7.png

 

http://i.imgur.com/3kFgF.png

[JonThompson]

Whoops, my bad. They are both as they are on your screenshots.

[nickbro]

ok, it's confusing the hell out of me

 

Only thing I can think of is to reset the permissions on the bin folder, try increasing permission levels (grant everyone) on that folder.

[JonThompson]

Result! Finally managed to get it to display. I had to stick the everyone permission on the bin folder, then the images folder and it worked. Thank you.

[nickbro]

Good to hear. That permission will be ok, since the bin folder is a protected IIS folder, i.e. not visible externally. Odd that it needs those permissions to work but there we go

[JonThompson]

I'm now trying to configure the HAP system, but I dont get the webpage viewed with tabs, just a long list and I've also got a red cross against IIS intergrated pipeline, services activated and app_data_write access even though HAP has full access to the app_data folder.

 

From one problem to the next.

[nickbro]

browse to /api/test and /api/setup