Java VM problem on domain PCs

[JMB]

Okay guys, here's a puzzler. We have a programme called Numbershark which launches Java virtual machine. This works fine when you log into the PC with a local admin account. However, logged in as a domain user, we just get a "Java Virtual Machine Launcher Fatal exception occurred" message. I've deduced that this is because of something in the server's group policy stopping the PC from running this. Can anyone shed any light? Thanks!

[AngryTechnician]

What version number of Numbershark do you have? Is it the network edition or the standalone one?

[chilbs]

Try running Process Monitor from sysinternals while running numbershark. If you do it under the user it should tell you what it is being denied access to.

 

Chilbs

[JMB]

It's Numbershark 3, standalone version. Process Manager proved too cumbersome, so many processes constantly flagging up it's impossible to determine which ones are attributable to the program.

[SYNACK]

It's Numbershark 3, standalone version. Process Manager proved too cumbersome, so many processes constantly flagging up it's impossible to determine which ones are attributable to the program.

 

Right click the ones that are not of interest and click the exclude option. Don't give up so easily.

[JMB]

I know, you're right. It's just that Friday feeling kicking in! Well, there are hundreds of entries for it, but towards the end when the program loads, there's a set for "javaw.exe". Now, I'm having to run this Process Manager logged in as local admin, because it won't run when I log in as a domain user. So I can't pinpoint where the problem is occurring, but this exe seems to be a likely cause. Another common mention is:

 

(operation) Createfile

(Path) C:\Windows\Prefetch\JAVAW.EXE-264151F6.pf

 

As local admin, this is granted its desired access of read/write. I presume if it isn't granted this, it will die - which is what happens when logged in as a domain user.

[chilbs]

use runas /user:administrator "insert process monitor exe path here" or allow a test user access to run or runas in the context menu to get process monitor to run under a domain users account

[mr_wordshark]

Hi

With obvious declaration of interest below!

Try: fatal_exception

If that does not help, please phone us. Even though it is a 6-10 year old, single user, obsolete version of Numbershark, we will still be willing to help