Backup Exec 2010 R3: Backups and catalogs contain no files, only directories.

[OverWorked]

Backup Exec 2010 R2 SP1

 

BE appears to be running well, existing backups are running successfully and backing up many GB each time.

 

I've tried to create a backup job to backup a folder containing about 30GB.

 

The job stops after about 20 seconds with no errors. The job summary (below) shows no files, and only 3 directories. There should be 48,000 files!

 

Also, if I try to restore, the catalogs show only empty directories, makig restoring difficult.

 

Help! Without BE producing any error messages, I don't know where to start.

 

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Job summary:-

 

Byte count : 936 bytes (should be 30GB)

 

Job rate : 0.00 MB/Min (Byte count of all backup sets divided by Elapsed time for all backup sets)

 

Files : 0 (should be 48,000)

 

Directories : 3 (should be 6,000)

 

Skipped files : 0

 

Corrupt files : 0

 

Files in use : 0

[OverWorked]

I've got a solution from the Symantec forums.

 

Since the folders are DFS shared, they need to be selected through Shadow Copy Components.

 

All working properly now.