Live@Edu - Open another mailbox

[OverWorked]

Hello,

 

On Live@Edu, users have the option to open another mailbox (click username in top right corner). What does this do exactly?

 

The help says "To obtain full access to a mailbox other than your own, contact your help desk or system administrator". I'm the admin and I don't know.

 

What do I need to do to allow other users to access a mailbox? I've seen threads relating to running PowerShell scripts. Is there way to change mailbox permissions through the Live@Edu GUI?

 

Thanks.

[netadmin]

The open another mailbox option allows someone to access another mailbox they have been granted access to. An example would be if you have an IT department with multiple techs and each tech has their own mailbox, but you also have a departmental mailbox that each person needs to check. If you grant each tech access to the departmental mailbox, then they login to their personal mailbox and then open the department mailbox using the link you saw.

 

I do not believe it is possible to change that mailbox permission through the Live@EDU GUI; it can only be done through PowerShell as far as I know.

 

To connect to Powershell, use the following commands (enter your admin Live@EDU id and password when prompted):

$LiveCred = Get-Credential

$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection

Import-PSSession $Session

 

To add the open permission through PowerShell, use the following command (filling in the email addresses, of course). Run this additional times if you need multiple users to be able to connect.

Add-MailboxPermission "EMAIL ADDRESS YOU ARE WANTING TO CONNECT TO" -User "EMAIL ADDRESS YOU ARE WANTING TO GIVE RIGHT TO" -AccessRights fullaccess

 

Note that if you want to be able to send emails from the mailbox you are connecting to, you also need to run the following PowerShell command. If multiple users need send rights, just add additional email addresses at the end (using commas as separators) - do not run this command multiple times as otherwise it will replace the previous entries.

Set-mailbox -identity "EMAIL ADDRESS YOU ARE WANTING TO CONNECT TO -GrantSendOnBehalfTo 'EMAIL ADDRESS YOU WANT TO GIVE SEND RIGHTS TO'