[sims] Solus3 agent stop FMS from loading

[adamf]

We've started to install SOLUS3 agents on some of our machines and today when our one of our finance staff tried to run FMS she got this:

 

FMSLoad Error Message.

 

An error occurred.

 

Message:

Access to the path 'Global\{6C91F89F-E8BC-1015-8AA6-B5C742A1FB32}' is denied.

 

Detailed error information:

System.UnauthorizedAccessException: Access to the path 'Global\{6C91F89F-E8BC-1015-8AA6-B5C742A1FB32}' is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.Threading.Mutex.<>c__DisplayClass3.<.ctor>b__0(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)

at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name)

at FMSLoad.main.agentRunning()

at FMSLoad.main.Main()

 

My first thought was the SOLUS3 agent as this was the last thing to change on the machine and sure enough when we uninstalled it FMS was happy again.

 

I've got a call logged with Capita but just wondering if anybody else has experencied the same or similar issues?

[matt40k]

Yes, it should have been fixed in FMS Spring 11. It is SOLUS3, basic it's FMSLoad check on the SOLUS3 Agent and not having enough permissions. Quick fix removed fmsload.exe from the shortcut.