01hanstu Posted May 31, 2011 Posted May 31, 2011 Hi, I have just been watching a tutorial from RM, from one of the Package Blueprints and i thought that that would be a good way of communitcasting the guides to staff. Does anyone know how it was done? Regards - Stu
Domino Posted May 31, 2011 Posted May 31, 2011 Not sure about RM's guides, but Wink is normally a good bet for making video tutorials. Wink - [Homepage]
plexer Posted May 31, 2011 Posted May 31, 2011 Second recommendation for wink here. You'd think staff would make use of them but so far they haven't. Ben
Sylv3r Posted May 31, 2011 Posted May 31, 2011 We've started doing this a while ago and will be looking at creating more help videos over the summer ready for our new network in September. Whether the staff will watch them as it's generally easier for them to pick up the telephone or report an issue via our helpdesk is another issue.
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