Ranger: Illegal window type visible: Connect Plus Candidate Software

[grahamd22]

I have tried using this RM Law GCSE exam software as a student and it closes with the error above but not as a Administrator. It uses workstationprocesslauncher.exe, xulrunner.exe, rm.scoris.delivery.workstationlauncher.exe and csc.exe.

What do I need to authorise as I've tried them all in Ranger administrator settings, general, any more ideas?

Edited April 5, 2011 by grahamd22

[DAZZD88]

I've found that you have to do it via a process of elimination. Remove a program from your blocked list, logon as affected user and try it then repeat the process over and over until you can work out which part needs to be removed.

[grahamd22]

Well weirdly you can run the shortcut on the desktop as a student in one class (workstationprocesslauncher.exe)but I have had to create a different shortcut to access the software (rm.scoris.delivery.workstationlauncher.exe)and that works in the other classroom as a student I don't get it?

[russdev]

I do know some of the RM exam software uses XUL framework so may need to allow xulrunner.exe. As do not know ranger very well or that version of the exam software I can't advise any further...