laserblazer Posted February 5, 2011 Posted February 5, 2011 Who have heard of Home and Garden Furniture Land. http://www.homeangardenfurnitureland.co.uk
witch Posted February 5, 2011 Posted February 5, 2011 Live just outside Poole - never heard of them - but they are only online, and at shows, arent they? Certainly not read about them anywhere local I'm afraid 1
laserblazer Posted February 5, 2011 Author Posted February 5, 2011 The website referred to a showroom in Poole when we ordered but that has been removed. It's been over a month, the stuffe we ordered was showing as in stock (as it is now) but the order tracking think says waiting for stock. There's no phonenumber, just a contact for, which they aren't responding to. I paid with a credit card, so hopefully I'll be ok but I need the stuff in Portugal in time for half-term!
featured_spectre Posted February 5, 2011 Posted February 5, 2011 contact credit card company, they dont look legit.... 1
laserblazer Posted February 5, 2011 Author Posted February 5, 2011 contact credit card company, they dont look legit.... I'd have expected to see lots of complaints if they weren't pukka. I'm more worried that they may have simply gone belly-up.
steve Posted February 5, 2011 Posted February 5, 2011 Their registered address from Home and Garden Furniture Land ) is: Registered Office 109-110 Viglen House Alperton Lane Wembley HA0 1HD However this is just a mailing address: Services Available - Viglen House Business Centre "Home and Garden Furnitureland" is owned and managed by the directors of EP Exhibitions Ltd, who also operate from the same address. 1
witch Posted February 5, 2011 Posted February 5, 2011 If you know where they are in Poole I'll go and have a look! 1
plexer Posted February 5, 2011 Posted February 5, 2011 Distance selling regulations require a contact number on websites. Ben 1
laserblazer Posted February 5, 2011 Author Posted February 5, 2011 If you know where they are in Poole I'll go and have a look! I have it mind that it's Allen Lane Ind Est but I could be wrong.
plexer Posted February 5, 2011 Posted February 5, 2011 Is it the furniture land here: Furniture Shops in Poole, Dorset UK 1
witch Posted February 5, 2011 Posted February 5, 2011 I have it mind that it's Allen Lane Ind Est but I could be wrong. It could well be, that is in Hamworthy, Poole
witch Posted February 5, 2011 Posted February 5, 2011 Is it the furniture land here: Furniture Shops in Poole, Dorset UK Nope - that's a shop
tech_guy Posted February 6, 2011 Posted February 6, 2011 Is this the company that got their knuckles rapped for the non-delivery of hot-tubs? I might be mistaken though. Their website is unavailable. 1
plexer Posted February 6, 2011 Posted February 6, 2011 Home and Garden Furniture Land - Rattan Garden Furniture is the correct url 'd guess. Ben 1
Brpilot99 Posted February 6, 2011 Posted February 6, 2011 I have a customer in Allens Lane and go there often .. I cant ever remember having seen a furniture shop there .. I'll give them a call in the morning and ask if they know of this company .. 1
laserblazer Posted February 6, 2011 Author Posted February 6, 2011 (edited) Is it the furniture land here: Furniture Shops in Poole, Dorset UK As witch says, it's a shop but I might give them a ring. They may know something. Update: The number you have called has not been recognised! Edited February 6, 2011 by laserblazer
Tali Posted February 7, 2011 Posted February 7, 2011 Hi =) I am not a part of this community, registered just to post in this thread. I have been searching the web for any information of the same company listed here. Spent approx £300 on furniture and have heard nothing at all since confirmation of payment =( I too paid by cc and have been in touch with the bank, they wont even start investigation until 45 days after the sale grrr! It has been 28 days today! Its not looking good is it =( Ive been trying to research the company and only really found out the same info as in this thread and this is the only other complaint I have seen. Hopefully we can help each other out with any info we get =) Good luck to you and fingers crossed we sort this out 1
Brpilot99 Posted February 7, 2011 Posted February 7, 2011 Drove up Allens lane this afternoon ... No sign of the company I'm afraid ... 1
Tali Posted February 7, 2011 Posted February 7, 2011 Wow that was strange, after several emails to the website literally seconds after posting this message I just received a phone call from them! He sounded quite legit tbh, assures me that my items I ordered are coming into stock next week and should be delivered by the following weeked... I have no choice but to wait anyway for the 45 days for my bank so we shall see if he was telling the truth! Brpilot99 - Thank you! Doesnt sound good lol but I think they are more of a warehouse than an actual shop if im not mistaken and that could be a reason for not seeing anything but the guy who just rang me could obviously just be stalling me. At least some contact has been made =) Il update this thread with any other info I get and ofc if delivery is made. Thanks again =) 1
ButterflyMoon Posted February 7, 2011 Posted February 7, 2011 Found this review site check it out they are in there Homeandgardenfurnitureland reviews | Customer reviews of Homeandgardenfurnitureland 1
Tali Posted February 7, 2011 Posted February 7, 2011 Found this review site check it out they are in there Homeandgardenfurnitureland reviews | Customer reviews of Homeandgardenfurnitureland Ty! but the page wont load for me, keeps timing out =(
ButterflyMoon Posted February 7, 2011 Posted February 7, 2011 Hmmm it timed out on me too just now but I managed to get back in. This is what is in there hope this helps though I suspect not. Kelly 5 points 1 Review 31 January 2011Dissapearing act Do not order from this company! I ordered some furniture on 6 Dec 2010 and never heard about delivery so waited 1 week and started to call and send emails - 2 or 3 calls a day and at least as many emails. It took 2 weeks till someone bothered to answer the phone at which point I was assured I would receive my order and managed to talk my way into getting it asap - they had decided mine wasnt urgent despite ordering over £600 worth of goods. I received half my order with a promise the rest would arrive just after the new year. 1 week into the New year, i started my contact campaign again to no avail. I live in Newquay and happened to be in the area of their registered offices in Wembley last week and went to visit to find 1 office not owned by them and in the other an accountant who also couldnt get in touch with them. He advised me to commence claiming a refund off my credit card company. STAY AWAY! ARWEL GRIFFITH EXACTLY DO NOT ORDER FROM THIS COMPANY HAVE PUT IN AN ORDER FOR 1300POUNDS SINCE 2 ND OF JAN AND ONLY ONE E MAIL CLAIMMING THE DELAY ON BAD WEATHER DOES ANYONE NOW HOW TO GET IN TOUCH WITH THESE PEOPLE CAUSE I CANT FIND A PHONE NUMBER Yesterday, 19:11:45– Flag – Like – Reply – Delete – Edit – Moderate Kelly Arwel - report to your cc company asap - you will not hear from them - they wont pick up their phone, no one at the so called office. Sister company does seem to have a show soon though - called ep exhibitions - try that way. 1
Brpilot99 Posted February 7, 2011 Posted February 7, 2011 Tali .. if he calls again ask him for the address ....
Tali Posted February 7, 2011 Posted February 7, 2011 Ouch! None of this is looking very good is it =( Just glad I didnt spend that much money! I will see if he keeps his word next week and if I dont hear anything not much I can do apart from pursue a refund from the cc/bank. Never thought I would be silly enough to get caught by people like this, I will be so much more careful in the future! A massive ty to all who have helped though, I was at a total loss of what to do until today, so I at least feel like I have accomplished something now =)
Tali Posted February 7, 2011 Posted February 7, 2011 Tali .. if he calls again ask him for the address .... Grrr yeah I should have thought of that! Tbh I was in a bit of shock that he actually called so wasnt thinking straight. He went on about they have had some computer problems and thats why my emails was missed, told me about Dave his delivery man lol and that my items would be ready for delivery on the 16th/17th with me by the weekend... I do have a number for him though! Should have added this before for anyone else who needs it, Number is: 020 84418474 1
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