scotty Posted January 4, 2011 Posted January 4, 2011 I'm looking at implementing a Service Desk at our school and now need to draft up a SLA. Does anyone have one they would be willing to share or be able to point me in the right direction of any good available resources? Thanks
mcnallyfc Posted January 4, 2011 Posted January 4, 2011 I would be very interested in this as looking to do same
Popular Post CyberNerd Posted January 4, 2011 Popular Post Posted January 4, 2011 A sample of ours is on the edugeek wiki Sample SLA - Wiki 5
srochford Posted January 4, 2011 Posted January 4, 2011 Ours is here - ICT SLA and KPIs - it's probably got far more than you need but you might get some useful stuff from it! 3
GrumbleDook Posted January 4, 2011 Posted January 4, 2011 And so is the one I wrote Lodge Park Technology Technology College Sample SLA - Wiki 3
Pete10141748 Posted February 2, 2011 Posted February 2, 2011 These are just what I needed this afternoon, thanks for posting them guys
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now