sanyo xe40 not starting

[percy]

Hi

We have a problem with one of our XE40's

The red power light comes on at start, but then nothing. I've checked that the remote is working on other XE40's and and also that other remotes won't work on it either. After speaking to Promethean, I've tried holding menu+image to see if the channels needed altering but no luck.

The bulb isn't that old, any ideas as to what I can try?

Thanks

[AD2K3]

The XE40 has a trouble with a heat switch that if it reaches a certain temperature it will prevent it from turning on and you will need to manually reset it by stripping it down to the mainboard.

 

Could possibly be that, i had that problem with one this week and had to strip it down

[percy]

I stripped it down, reset the switch, still red. So I blasted it with compressed air while I had the cover off and then reset it again. I think a combination of both these actions 'persuaded' it to fire up...!

So - cheers for the advice.