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Posted

Has anyone had problems within school, recently with office trying to open and then shutting down imediately? This is happening only with some users. Even if I delete the user off the server including the home directory and re- create the account it refuses to work. I have checked the permissions etc and all seems ok

Office version 2004 for Mac and a variety of OS versions.

All help welcome

Posted
Does it happen for all users on the same machine? I've had this after an update, Office decided it wanst a valid (paid for) version and refused to run, had to re-enter serial key to get it running.
Posted
No. the problem relates to how office works on a Mac, not a particular problem relating to how an office app has a problem or how to aceive an outcome using Office for Mac. It's in the right place.
Posted

Try to follow instruction below. It did work for us:

1. When user who experiences those problems is logged in, quit any "Office" applications

2. Go to that user Library/Preferences folder

3. Delete Microsoft folder

4. delete all com.microsoft.* files

5. Open office application again. Hopefully it should work now without quitting.

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