mhussain Posted September 15, 2010 Posted September 15, 2010 Hi i have a problem I can create a new document with a font that _appears_ to be Times New Roman on my screen and print preview, but when I print, it looks like Tahoma. why is it doing this all of a sudden?????
mhussain Posted September 16, 2010 Author Posted September 16, 2010 * BUMP please any one know what is happing please help driving me mad
ZeroHour Posted September 16, 2010 Posted September 16, 2010 Do you have a pdf creator? I would try printing to pdf and see if the pdf is correct or not. Also what program is making the document and what version of windows?
mhussain Posted September 16, 2010 Author Posted September 16, 2010 its XP tried printing from microsoft word and also notepad get the same problerm
mhussain Posted September 16, 2010 Author Posted September 16, 2010 also deleted most of the fonts and copied fonts from a pc that was working fine yet its the same problerm
ZeroHour Posted September 16, 2010 Posted September 16, 2010 also deleted most of the fonts and copied fonts from a pc that was working fine yet its the same problerm Does printing from a working pc print the same document correctly? 1
mhussain Posted September 16, 2010 Author Posted September 16, 2010 hi Zero Hour yes the same document prints fine on another pc to the same printer but from this machine it prints in a diffrent format please help it is really fustrating
mhussain Posted September 16, 2010 Author Posted September 16, 2010 yeap works fine on a diffrent Pc with the same document to the same printer, only problerm is on this machine dont really what to re-image the machine as would like to know what is causing the problerm, cheers ZeroHour
ZeroHour Posted September 16, 2010 Posted September 16, 2010 I would try reinstalling the printer drivers (or removing really) etc and see if thats the cause. To do this you will need to restart the Spooler service then go to control panel printers and right click "Server Properties" (I think its called) and you should have a tab listing drivers.
SYNACK Posted September 16, 2010 Posted September 16, 2010 This sounds very much like you have the PS (PostScript) driver on the problem machine and it is rendering the print job on the printer using built in fonts rather than rendering on the client and spooling as PCL. Check which type of driver you are using and see if font substitution is switched on or configured to replace certain fonts within the driver. Even better just use the PCL driver and let the PC render it the way it is intended. 1
mhussain Posted September 16, 2010 Author Posted September 16, 2010 chears mate was the driver issue dont know how all of a sudden it went down?
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