Toshiba Desktop Icons problem

[leeshellard]

We have 40 odd Toshiba Sat Pro A200 laptops all doing very much the same thing.

First the desktop icons dont display followed by the start menu and other icons disapearing. Some of the laptops have lost the ability to print or open mapped drives and some blue screen.

 

We have tried eveything... We have a ghost image but the problem still returns after the rebuild and we have tried a rebuild of the Toshiba recovery disk but also the problem returns.

 

Has anyone had this problem before or have any other suggestions.....

Edited September 14, 2010 by leeshellard

[chazzy2501]

you may have 3 seperate problems and just be unlucky. Start with network trouble shooting (for the mapped drives) as this has the highest chance of failure. Network issues may affect also affect your icons. For speed disable the wireless and hardwire one and see if all the same issues occur. Then look at the graphics card driver, I'd uninstall it and run using the Microsoft one. If that doesn't work try lowering the graphics Hardware acceleration options. Display properties - Advanced - Troubleshoot.

 

I'd also look in the bios and see if you can change the shared graphics ram, if you can't try resetting the bios to default values.

[Azhibberd]

As chazzy said, You could be looked at multiple different problems with this one! I'd presonally try installing windows again from scratch (normal xp sp3 disc) having it hard wired into the network rather than wireless, This way you know more of what your looking at in terms of where to start lookin for the problem!

[leeshellard]

Thanks guys but as i said i have reinstalled from the original Toshiba Restore disk! Hard wired to network and problem returns within 1 hour.