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Posted

Oh dear am having a bad day.

 

I have downloaded the msi version of flash 10.1 from adobe to fix the security issue and have unlinked the old policy and deployed the new version and now I have loads of computers that have either the old verion, a corrupt version or no version of flash. In fact most of the school.

 

They are coming up with errors 1612 and 1714 and is is adobe faq "Error 1714: Cannot remove older version..." or "The installation source for this product is not available..." when you install or update (Acrobat or Reader version 7.x, 8.x or 9.x on Windows)

 

The basics of the error is it cannot uninstall the old version so the new deployed version will not install because the files are corrupt or missing.

 

Does anyone have a deploy able fix or automated script to fix this running through all these steps on every machine is going to take ages.

 

Richard

Posted

Hi Richard

 

This file was built for XP - it should be deployable via logon script

 

Download flash 10.1 install created with Prism Deploy Packager

 

alternatively execute it on running machines with PSexec

 

Test it to make sure it does fix your problem - when I run this on an XP machine here - that machine has Flash 10.1 installed after this has run - no matter what state flash was in before I run it.. of course your OS build may differ from mine - which why I say test it..

 

Hope it helps

 

John

  • Thanks 1
Posted

ive found the only way to get flash to reliably install is to script it and use the removal tool 1st

 

rem @ECHO OFF
REM --- Check for an existing installation of Flash Player
if exist "c:\flash100452.txt" goto _End
REM --- Deploy to Windows 2000/XP/2003
"\\server\packages$\flash shock mar 10\uninstall_flash_player.exe" /s
"\\server\packages$\flash shock mar 10\flash_player_10_active_x.msi" /quiet
copy "\\server\packages$\flash shock mar 10\flash100452.txt" "c:\flash100452.txt" /y
REM --- End of the script
:_End

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