Strange SIMS install problem

[laserblazer]

I've been going around installing SIMS on staff laptops, mainly Toshiba Satellites and I've just done one where the first bit that asks if it's a workstation or a server had no navigation buttons. I tried installing again and it was the same. So I tried tabbing and there were a couple of blanks before it went to the topmost selection again. So I back-tabbed from the top hit enter and got the next page, again with no navigation buttons. I did the same again and it was fine from there.

 

Most odd!

[vikpaw]

Windows 7, that has been known to cause issues.

[laserblazer]

No XP Pro.

[vikpaw]

strange. my old sims support would have blamed DNS, but i'm in a phase of blaming permissions for everything, so that's probably it. no permissions to see the graphic on the buttons!

 

EDIT: On a serious note though, the layout can be buggy sometimes, so maybe it's to do with the graphics on the box or the resolution or something. I've seen issues like that cause buttons to disappear in SIMS or become invisible / inactive.

[vikpaw]

There's a strangely similar thread on SupportNet, Forum List --> Schools forums --> Technical (67) --> Win 7: SIMSINST Buttons missing (27268) http://support.capitaes.co.uk/newforum/images/quink/watch.gif

but it implies more that the buttons aren't on the screen at all, whereas i think yours are on the screen but blank....?

If they are shifting off the edge of the screen then it could be the graphics chip as per : http://www.edugeek.net/forums/windows-7/55357-7-ati.html