OWA and chinease chracters

[goodhead]

We are running exchange 2003 sp2

 

I've got a number of users complianing that when they send an email using OWA it will be recieved in chinease.

 

Doesn't happen to every one.

 

Only seems to affect OWA as i did a test email to same recipient using full outlook client and he replied saying it was fine.

 

Any ideas???/

[danrhodes]

I haven't managed to find anything about this, it must be something to do with character encoding. The only thin I have found is:-

 

Close Internet Explorer

Copy two files (dhtmled.ocx and triedit.dll) from c:\programs files\common

files\microsoft shared\triedit into c:\windows\system32

 

open command prompt

cd c:\windows\system32

regsvr32 dhtmled.ocx

regsvr32 triedit.dll

 

D

[goodhead]

Is this on the exchange server?

 

If its on the users pc, i can't see our head teacher wanting to do dos stuff.

[danrhodes]

Yes on the machine, not the server, I would imagine you or your admin would have to logon and do the "DOS" stuff.

 

D

[goodhead]

thats fine for school pcs but not practical for non techy staff. I'm not paid enough to go round there house sort it.

[goodhead]

I have written a batch file to do what you said below.

The files you mention are on the xp pcs. my win 7 office pc does not have those files, but does have the triedit folder.

The users that have this issue i think are on vista or win 7.

 

Those that have xp can try my bat file.

 

I haven't managed to find anything about this, it must be something to do with character encoding. The only thin I have found is:-

 

Close Internet Explorer

Copy two files (dhtmled.ocx and triedit.dll) from c:\programs files\common

files\microsoft shared\triedit into c:\windows\system32

 

open command prompt

cd c:\windows\system32

regsvr32 dhtmled.ocx

regsvr32 triedit.dll

 

D

[SpuffMonkey]

Interesting - we had one bloke here who had his OWA in Russian - that followed him from machine to machine - we never found a real answer - he moved on in the end.