[sims] Office 2010 compatibility?

[creese]

So is Sims now compatible with Office 2010?

 

I just had a member of staff trying to use some templates for reports and she's telling me she rang Sims and they told her to "re-install office 2007" as a solution. She also said that capita told her that other schools are not using office 2010.

 

Office 2010 is supported on 32 and 64 bit. Whoever told them that should be looking for a new job, especially recommending 2007... 2003 is forgivable but 2007???

[zag]

Thanks yes thats what I thought.

 

On ringing them we've finally been able to get some advice to delete "IndRepBasetemplate.dot" and apply a patch tonight.

 

I will see how it goes but looking at the patch 14879 source i'm not hopeful, it was written in 2009!

[vikpaw]

Sounds like it will just put a new base template it, which if it's been modified to work with 2010 will be great. Probably the same template but with extra conditions for 2010, though the KB does just read like SIMS can't see the location so replacing it will just fix that.

 

I'd be very interested to know if this works, as it could be the panacea for all of use with Office 2010 problems. I know that they have said SIMS still wont work with .dotx or the newer file types, i'm assuming this is all related to maintaining backward compatibility.

 

@zag - did you see the recent threads regarding issues with roaming profiles and office 2010, reports, quickletters etc. Be interested to see if they affected you.

[zag]

Think this patch worked! Hurrah!

[vikpaw]

@zag - can you please now try the other areas that have been affecting people:

mailmerge reports

quickletters

late latters

photolist reports

 

and with all of them try to run twice or thrice in succession.

Sorry to be a pain, just trying to work out if the patch has fixed all issues or just the one you had with regard the base template.

[ellisteph10]

Try this patch - worked a treat with our SIMS - Office 2010 issues

 

Download Details - Microsoft Download Center - Microsoft Office 2010: Primary Interop Assemblies Redistributable

[vikpaw]

Also just found this hotfix is really good at sorting the issue when you try to bulk print individual reports:

Microsoft KB 2553912