Activprimary Activote file path errors

[marsdenprimary]

Hi,

 

I keep getting the message: invalid file / path error whenever I try to open Promethean Activote. It's only doing it on the user login. If I log in as Admin it's fine.

 

Anyone know how to change the default path? Is it possible? The problem, as far as I can tell, is a file permissions issue on the user folder but i can't allow access through the route its trying to take due to security.

 

Any advice?

[glennda]

I have had this problem and it was actually down to something wrong with the pc - does it just happen to one member of staff or all of them?

 

This was with activestudio tho and the only way i got around the problem was re-ghosting the machine

 

Toby

[marsdenprimary]

It seems to be happening to users who don't have access to the server\userdata$\users\user file structure. Do you think there is any way round this?