*DENIED-POST* Banned outgoing form data:

[RichP]

Hi,

 

We've just got ours shiny new Smoothwall up and running. We've come across a problem with sites that use forms (hotmail, ebay feedback etc), and all that is logged is

 

*DENIED-POST* Banned outgoing form data: unknown

Blanket block

 

I've got a call into support who are a bit stumped - has anyone else come across this problem?

[tom_newton]

Hm. It sounds to me like you have something marginally misconfigured - there is a form-post logger, which is supposed to pick up bad words in posts - but not block everything. Let me have a poke about and I'll see where the setting lives...

[tom_newton]

@RichP - also, would you mind letting me know which school you're from, and the support ticket ID if you have it - by PM or email if you want

[tom_newton]

guardian » filtering » outgoing <- uncheck "enable filtering and logging", see if that fixes it. If it does... well, we can then work back to the "real" problem

[RichP]

Hi Tom,

 

Message censor was indeed the problem - it was enabled and a policy existed for students to block everything. Just checking my groups now to see why the student policy is being applied to staff.